Setting link in thank you emails

Good day Dam

Thanks again for the extensions. 
After the October updated I have two issues:

1. When a new booking is made, admin receives notification with a csi file for outlook diary, but no invoice is attached. You did fix it before, but after the update it is broken again. Just let me know how I can fix it.

2, When I do a thank you email with a link to download a document, the www.mywebsite.com/images/downloadme.pdf throws away the https:/ part and only shows /images/downloadme.pdf which does not work when the client click on it. I have to hard code the link in the editor to display and link correctly. 

Please advise.

Hi Wynand,
1. To ensure that invoices are sent to the administrator when a new booking is made, please check your configuration settings. Make sure the option "Send invoice to administrator" is enabled. This should resolve the issue and include the invoice as an attachment in the notification email.
2. Regarding the issue with document links in your thank you emails, this can happen if the editor automatically converts full URLs to relative paths. To prevent this in Joomla editor:
- Always insert the complete URL (including www.mywebsite.com/ ...) when adding a link.
- In the editor settings, look for an option called "Relative URLs" or "Convert URLs" and set it to "No" or "Absolute URLs" if available.
- Alternatively, you can switch to the HTML/source mode in the editor and manually enter the full URL to ensure it is not modified.

Thanks
Dam

Hi Dam

Thanks for your reply.

The "Send Invoice to Administrator" is set to "Yes" and the Status = Pending.

I also saw today when I updated Joomla to 5.4 that the OSB gave an error since it showed that the OSB installation was on 3.o. Manually updated to 5.0, Now shows correctly but Joomla is still show issue with the package, but did upgrade it to Joomla 5.4

Thanks, have changed the editor settings URLs = Absolute instead of Relative. Do not no when this have changed on Joomla side.
\Thanks

Hi Wynand,
1. Regarding the invoice issue: If the booking status is set to "Pending," the system will not generate an invoice to send to the administrator. The invoice will only be created and sent once the booking status is confirmed or completed. Please check if this applies to your current workflow.
2. About the error with OS Services Booking 3.0 on Joomla 5: Could you please provide more details about the specific error message or issue you encountered? This information will help us better understand the problem and assist you in resolving it.
Looking forward to your response.
Thanks
Dam

HI

The System is set to issue an invoice on Status Pending. The client receives an Invoice but not the Admin.

So why do the client receive Invoice with their booking, but admin does not receive the Invoice.

On the 3.0 and 5 versions, is just that with the normal Joomla updates it did not change the version information for OSB. But when I download V5 and Installed it via Joomla File upload, it displays the version correctly.

Hi Wynand,
Could you please provide more details about how you are sending the invoice? Are you sending the invoice from the Backend or the Frontend? If you are sending it from the Backend, could you let me know which tool or method you are using to send the invoice?
Thanks
Dam

Hi Dam
When the client registers on the front end, the client receives the invoice upon the booking order, and the status shows as pending in the backend until the client pays and admin then sets the order to completed. 
As admin I need to receive that Invoice to. In the admin email I just get the notification and cis file. You have fixed it previously via backend, but after the update we have the same issue again.

Once the client attended admin set the order (booking) to Attended.

Id I manually create a new booking for a client from the backend, the client also receives the Invoice and ics file, but admin also do not receive the Invoice. 

The client one is sending I presume via the Joomla email settings, like all other Joomla notifications. Mine is setup to send via my domain SMTP and not just via PHPMailer or Sendmail.

Trust this will help.

Hi Wynand,
Could you please submit a ticket under the "OS Property" category? This will help us check and resolve the issue for you.
Best regards,
Dam