Very bad performance 4.0.0 compared to 2.23.2

  • P. Swemmelaar
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3 weeks 3 days ago #173626 by P. Swemmelaar
Very bad performance 4.0.0 compared to 2.23.2 was created by P. Swemmelaar
I installed OSSB 4.0.0 on a test subdomain with the data of a live-site (on the same server). The performance of 4.0.0 is teriible compared to 2.23.2. In the front-end as well as in the back-end it is 2 to 4 times slower.
You can see my resultas in the Word-document attached. I stopped testing after 2 testcases.

Kind regards,
Peter

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3 weeks 3 days ago #173627 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Very bad performance 4.0.0 compared to 2.23.2
Hi Peter,
Thank you for reaching out to us.
To assist you further, could you please submit a ticket under the "OS Services Booking" category and provide us with an administrator account? This will allow our technical team to check and analyze the loading speed of the OS Services Booking features.
Once we receive the necessary information, we will proceed with the investigation and keep you updated on our findings.
Thanks
Dam

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2 weeks 5 days ago - 2 weeks 5 days ago #173659 by Dol
Hi,
I can confirm the same issue on my side.
The booking page takes on average 4 to 6 seconds to load, and there are additional delays at almost every step of the reservation process. This makes the user experience noticeably slow compared to what we had before.It would be great if the development team could investigate possible performance bottlenecks in the new version, as the slowdown seems consistent and not related to server resources.

Regards,
Last edit: 2 weeks 5 days ago by Dol.

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2 weeks 5 days ago #173661 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Very bad performance 4.0.0 compared to 2.23.2
Hi Dol,
I am currently working with Peter on the page loading performance issue. To further investigate and test the problem, could you please submit a support ticket and provide the following information:
- Your website URL
- An administrator account
This will help me gather more data for testing and work towards a solution.
Thank you for your cooperation. If you have any questions, please let me know.
Dam
The following user(s) said Thank You: P. Swemmelaar

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2 weeks 5 days ago #173662 by Dol
Hi Dam,
Thank you for your reply.
I will open a support ticket and provide the requested information (URL + administrator account) so that you can investigate the loading performance issue directly on my website.
Regards,

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2 weeks 5 days ago #173664 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Very bad performance 4.0.0 compared to 2.23.2
Hi,
After several days of working with Peter, we have found a solution that significantly improves the page load time.
Thank you for your patience during this process. If you have any questions or need further assistance, please let me know.
Best regards,
Dam

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  • P. Swemmelaar
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2 weeks 4 days ago #173673 by P. Swemmelaar
Replied by P. Swemmelaar on topic Very bad performance 4.0.0 compared to 2.23.2
Hi Dam,
When can we download the buggix?
Kind regards,
Peter

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2 weeks 4 days ago #173674 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Very bad performance 4.0.0 compared to 2.23.2
Hi Peter,
We would like to inform you that we will release a new version of OS Services Booking including all recent bug fixes as soon as possible.
Thanks
Dam
The following user(s) said Thank You: P. Swemmelaar

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1 week 1 day ago - 1 week 1 day ago #173832 by Johnny Rex
Replied by Johnny Rex on topic Very bad performance 4.0.0 compared to 2.23.2
Support ticket created.
Last edit: 1 week 1 day ago by Johnny Rex. Reason: updated info

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1 week 1 day ago #173844 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Very bad performance 4.0.0 compared to 2.23.2
Replied

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