Acymailing List error

  • reilldesign
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1 year 5 months ago #154121 by reilldesign
Acymailing List error was created by reilldesign
Users who have already subscribed to a list will receive the following error when booking again, because they already have subscribed.
Code:
1452 Cannot add or update a child row: a foreign key constraint fails (`dbsXXXXXXX`.`XXXXX_acym_user_has_list`, CONSTRAINT `fk_XXXXX_acym_user_has_list2` FOREIGN KEY (`list_id`) REFERENCES `XXXXX_acym_list` (`id`) ON DELETE NO ACTION ON UPDATE NO ACTION)
 

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1 year 5 months ago #154122 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Acymailing List error
Hello

Please submit a support ticket sending us super admin account of your site and tell us what we need to do to see the error

We will check to see why the issue happens and get it sorted

Regards,

Tuan

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1 year 5 months ago #154124 by reilldesign
Replied by reilldesign on topic Acymailing List error
Then it is ok. I just disable the automatic add to acymailing list. the whole process is very buggy.

Under Joomla 4.2.x and Acymailing AcyMailing Starter 7.9.5 neither the automatic subscription to a list nor its management works. With existing subscribers this error occurs. You do not need my admin account, the error probably appears with all.

I'm just trying to give feedback to improve this component.

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1 year 5 months ago #154126 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Acymailing List error
Are you using latest version of the extension? I'm asking this question because I remember I got that issue like that before and get it fixed sometime ago

Tuan

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1 year 5 months ago #154137 by reilldesign
Replied by reilldesign on topic Acymailing List error
OS Services Booking Package 2.19.1

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1 year 5 months ago #154138 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Acymailing List error
Hmm. I thought you are talking about Events Booking extension. I will discuss with OS Server Booking extension maintainer about this and come up with a solution.

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1 year 5 months ago #154139 by Mr. Dam
Replied by Mr. Dam on topic Acymailing List error
Hi,
You can submit ticket on category: OS Services Booking and provide your site url with super admin account. We will figure this issue for you
Thanks
Dam

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1 year 5 months ago #154142 by reilldesign
Replied by reilldesign on topic Acymailing List error
Hi Dam,
I have posted this topic by mistake in the wrong category. please move it to »OS Services Booking«.

I can not provide the access data.

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1 year 5 months ago #154144 by Mr. Dam
Replied by Mr. Dam on topic Acymailing List error
Hi,
OK, in next OS Services Booking, we will provide this bug fixed
Thanks
Dam

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