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Refund for prepaid payment

  • Stephen
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2 years 1 month ago - 2 years 1 month ago #150048 by Stephen
Refund for prepaid payment was created by Stephen
Hi
How do I activate/use the refund option for prepaid payment?

Can´t find anything about this.

Regards
If the problem can be solved why worry? If the problem can not be solved, worrying will do you no good.
Last edit: 2 years 1 month ago by Stephen.

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2 years 1 month ago #150049 by Mr. Dam
Replied by Mr. Dam on topic Refund for prepaid payment
Hi,
Have you installed newer version of Prepaid payment gateway?
Thanks
Dam

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  • Stephen
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2 years 1 month ago #150088 by Stephen
Replied by Stephen on topic Refund for prepaid payment
Yes
I installed that one that came with OSB 2.15.0

But I can´t see how to make a refund?

Just wom´nder what I´m missing here.
If the problem can be solved why worry? If the problem can not be solved, worrying will do you no good.

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2 years 1 month ago #150140 by Stephen
Replied by Stephen on topic Refund for prepaid payment
Any idea regarding the refund option for prepaid payment?
If the problem can be solved why worry? If the problem can not be solved, worrying will do you no good.

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2 years 1 month ago #150228 by Mr. Dam
Replied by Mr. Dam on topic Refund for prepaid payment
Hi Stephen,
You just need to install new version of Prepaid payment gateway (including in latest OS Services Booking). And when customer cancel their booking, their balances will be updated (refund process)
Thanks
Dam

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2 years 1 month ago #150243 by Stephen
Replied by Stephen on topic Refund for prepaid payment
OK
Thank you, now I understand.
If the problem can be solved why worry? If the problem can not be solved, worrying will do you no good.

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2 years 1 month ago #150245 by Mr. Dam
Replied by Mr. Dam on topic Refund for prepaid payment
Ok Stephen

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