transaction is failure in os_paypal_pro

kevin kenner
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7 years 6 months ago #110502 by kevin kenner

transaction is failure in os_paypal_pro was created by kevin kenner

Hello
I have setup the payment on os_paypal_pro, I have add all necessary changes on backend:
Paypal Pro Mod: Live Mod
Api usernam, Password and Signature: added from Paypal business account
now when I try to pay from frontend I recive an error
Your transaction is failure
This transaction cannot be processed. The merchant's account is not able to process transactions.

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Dang Thuc Dam
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7 years 6 months ago #110621 by Dang Thuc Dam

Replied by Dang Thuc Dam on topic transaction is failure in os_paypal_pro

Hi Kevin,
Please submit ticket and send your site url with super admin account for checking the problem.
Thanks
Dam

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Ninjastar
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7 years 6 months ago #110704 by Ninjastar

Replied by Ninjastar on topic transaction is failure in os_paypal_pro

Same here, never was resolved and wasted my money

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Dang Thuc Dam
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7 years 5 months ago #111135 by Dang Thuc Dam

Replied by Dang Thuc Dam on topic transaction is failure in os_paypal_pro

Hi All,
We think "This transaction cannot be processed. The merchant's account is not able to process transactions." has cause from your Paypal Pro account. Can you please contact with Paypal team to ask them about problem. In additional, the Paypal Pro can only be used with account from US, UK and Canada.
Thanks
Dam

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kevin kenner
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7 years 5 months ago #111148 by kevin kenner

Replied by kevin kenner on topic transaction is failure in os_paypal_pro

Hi,
I know this is hard to figure out paypal payment But I find out this problem is from Paypal not from this Extension,
so I did a bit research and Find another payment method call Stripe: stripe.com/gb
it is easy to setup a business account after you done it put it on live and ask the support team hear to send you the Payment plugin for Stripe.
it works perfect for me.

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