SOLVED !!!Checkout populated with previous details

  • Sarah Beauchamp
  • Topic Author
  • Offline
  • New Member
  • New Member
More
10 years 1 month ago - 10 years 1 month ago #66853 by Sarah Beauchamp
Please help! We are going live with our booking form and there is a problem with the checkout form being populated with the contact details of the previous user. Please can you offer any advice as to why this is happening? Thank you.
Last edit: 10 years 1 month ago by Dang Thuc Dam.

Please Log in or Create an account to join the conversation.

More
10 years 1 month ago #66854 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Checkout populated with previous details
Hi,
OS Services Booking has the feature to store user profile of customer. If you are logged in and complete checkout form with profile details. In next time you come back to Checkout page, the previous profile will be retrieve and fill into the Checkout form automatically.
Thanks
Dam

Please Log in or Create an account to join the conversation.

  • Sarah Beauchamp
  • Topic Author
  • Offline
  • New Member
  • New Member
More
10 years 1 month ago - 10 years 1 month ago #66855 by Sarah Beauchamp
Replied by Sarah Beauchamp on topic Checkout populated with previous details
Hi Dam. Thank you for your very quick reply! Our customers are all different branches of one company and we were hoping to give them all the same generic login details. Would each branch require a different login to prevent them seeing details of the previous customer? Can this function be turned off so they details don't appear each time? Thanks.
Last edit: 10 years 1 month ago by Sarah Beauchamp.

Please Log in or Create an account to join the conversation.

More
10 years 1 month ago #66881 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Checkout populated with previous details
Hi Sarah,
In that case, we need to make the modification in source code of OS Services Booking to stop auto-fill customer's profile in fields of Checkout form.
Please submit ticket and send your site information with super admin account. I will check and solve the issue for you.
Thanks
Dam

Please Log in or Create an account to join the conversation.

  • Sarah Beauchamp
  • Topic Author
  • Offline
  • New Member
  • New Member
More
10 years 1 month ago #66891 by Sarah Beauchamp
Replied by Sarah Beauchamp on topic Checkout populated with previous details
I'll do that now. Thanks again for your help Dam :)

Please Log in or Create an account to join the conversation.

More
10 years 1 month ago #66935 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Checkout populated with previous details
SOLVED!!!

Please Log in or Create an account to join the conversation.

Moderators: Dang Thuc Dam