Ghost bookings in calendar

Hi,

I started using this tool recently and like the flexibility of it so far. I have this issue where I am getting Ghost bookings on the system where a time slot is occupied when there is no booking.

www.themassageresidence.com/massage/comp...t/osservicesbooking/

Have a look at 27th March for example. there is a 5-7:30 block booked where there has been no booking made for that time!

Hi Nabil,
Please check the working time setting first. I am afraid that your end working time happens before 7:00 PM
Thanks
Dam

Hi Dan!

Thanks for the suggestion, I changed it to 7pm and now there is a 7-8.30 slot showing occupied!

Also when a user confirms a booking the page that gets loaded shows error massage. You can try it your self. Any suggests as to why?

Many thanks

Nabil

Hi Nabil,
When the end working time is 7pm, of course the time slot 7:00 -> 8:30 pm will be occupied, if you want the time slot 7:00 -> 8:30 pm is available, you should select the end working time is 8:30 pm
Thanks
Dam

Sorry, I think you have misunderstood what I'm saying.

I extended the time to 19:00 so that people can book the 17:30 to 19:00 slot. And they can now. But the 19:00 to 20:30 has come up. I don't want it it to appear!

Many thanks,

Nabil

Hi,
Please submit ticket and send your site information with super admin account. I will check the issue for you.
Thanks
Dam