Most Probabaly a BUG

  • Jayesh Jain
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12 years 5 days ago #29947 by Jayesh Jain
Most Probabaly a BUG was created by Jayesh Jain
Most Probably there is a bug in your plugin.
Can you please look into this url >> wadrivertesting.com/book-appointment/first-test/seattle ...
We have created 4 services. We have pair of services with same employee. "Drive test" and "Drive Retest" have same employee "Select Slot for Drive Test" having 5 slots for each timeslot... Now if i book a single timeslot from "Drive test" then it reduces by one. It should also reduce by one in "Drive retest". But it does not and instead gets disabled for that timeslot whole alltogether.
You can test yourself(it is not a live site). or look for 6th may, We have booked one slot for 9:00 AM to 9:30 AM in "Drive test" and in "Drive retest" that time slot is disabled...

Can you please look into it.
Thanks

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12 years 3 days ago #30082 by Jayesh Jain
Replied by Jayesh Jain on topic Re: Most Probabaly a BUG
Admin are you looking into the matter? I am stuck at this. site can not go live until this bug is fixed. And i am really counting on you!

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12 years 3 days ago #30083 by Mr. Dam
Replied by Mr. Dam on topic Re: Most Probabaly a BUG
Hi,
In OS Services Booking, 2 different services are not related each other.
So one employee can be configured is able (or not) to work in both 2 services at the same time. There is no case "One employee works in 2 services and if employee is booked in the first service, the sits in second service will be deducted".
Thanks
Dam

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12 years 3 days ago #30085 by Jayesh Jain
Replied by Jayesh Jain on topic Re: Most Probabaly a BUG
exactly my point... But is not happening what you are saying. What you are saying, It works fine if there are when there is only one Availailable per timeslot. If I setup more let say 5. then if user books one slot. it should deduct by one, but whole time slot is deactivated. you can further look at this bug here > wadrivertesting.com/book-appointment/first-test/seattle

go to 7th may. look at time slot "9:30 AM - 10:00 AM" in "Drive test" even though only one booking is done out of 5 still it shows "Not available time: 1. 9:30 AM - 10:00 AM (05.07.2013)". But still user is able to book in "Drive Test". But if you go "Drive Re-test". Same user is there. and time slots are disabled all together. Rather it should be deducted 4 rather then being disabled. Look at the URL. You will understand what i am saying.
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12 years 3 days ago #30087 by Mr. Dam
Replied by Mr. Dam on topic Re: Most Probabaly a BUG
Hi Jayesh,
Please send me the backend account here for checking the problem.
Thanks
Dam

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12 years 3 days ago #30088 by Jayesh Jain
Replied by Jayesh Jain on topic Re: Most Probabaly a BUG
mailed you on damdt@joomservices.com

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12 years 3 days ago #30091 by Mr. Dam
Replied by Mr. Dam on topic Re: Most Probabaly a BUG
I have solved the issue you mentioned, please check again and confirm.
Thanks
Dam

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12 years 3 days ago #30094 by Jayesh Jain
Replied by Jayesh Jain on topic Re: Most Probabaly a BUG
Still it shows >>
Not available time:
1. 9:00 AM - 9:30 AM (05.08.2013)
2. 10:00 AM - 10:30 AM (05.08.2013)

Even though 3 and 4 slots respectively are available, In other service "Drive retest" with same user now it is not disable but it shows 5 instead of 3, 4.

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12 years 3 days ago #30095 by Mr. Dam
Replied by Mr. Dam on topic Re: Most Probabaly a BUG
Please clear your cache and try again.
Thanks
Dam

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12 years 3 days ago #30096 by Jayesh Jain
Replied by Jayesh Jain on topic Re: Most Probabaly a BUG
Still same issue, cleared cache, used on different pc, used proxy, new booking tried... same issue.

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