cart doesnt work properly

  • Barbora
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12 years 1 week ago - 12 years 1 week ago #29714 by Barbora
cart doesnt work properly was created by Barbora
Hi Dam, I have another issue for you :-)

I have everything set right now, but:

1. when I go to booking as a user, some of time slots that should be available seem to be occupied
2. when I put one time slot to a cart for the first time, the time slot turned to be occupied but the cart was empty
3. when I as a confused customer put another one to the cart, finaly it appeared in there
4. when I filled in the reservation form and finaly confirm all of that, the summary (also with cancel URL and everything) showed me no items in the order.
5. No e-mail came, neither for user or employee.
6. Employee's schedule remains empty.

Could you please help? Your super admin account should now work.

Barbora

www.sportcentrum-lit.cz
Joomla 2.5.11
OS Services Booking 1.4.1
Last edit: 12 years 1 week ago by Barbora. Reason: wrong spelling :-)

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12 years 1 week ago #29723 by Mr. Dam
Replied by Mr. Dam on topic Re: cart doesnt work properly
Hi,
I just tried to book one slot in your services Booking system without any issues. You can see my booking request in the Orders management. I also received the email "Vase rezervace na Sportcentrum-lit.cz byla dokoncena" from your system. So it's very strange when you said you can't complete the booking request. Can you please let me know what's your web browser? Have you tried to book on different web browsers on different computers?
Thanks
Dam

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12 years 1 week ago #29734 by Barbora
Replied by Barbora on topic Re: cart doesnt work properly
Hi Dam,

I use IE9 as the most common browser in my area. It works on Chrome, except for those timeslots marked as unavailable when they should be available. But I really would appreciate if this works on IE either. Is there anything you can do about it?

Thank you :-)

Barbora

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12 years 1 week ago #29735 by Mr. Dam
Replied by Mr. Dam on topic Re: cart doesnt work properly
Hi Barbora,
It's the cache problem with IE web browsers. Please send me your site information with super admin, ftp account to damdt@joomservices.com. I will help you to fix it.
Thanks
Dam

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