Employee email notification not working

Hi Dam,

Could you take a look at the newly release version 1.3 to make sure that employee notification email is working as designed? For some reason, After customer make their booking email notification does not go to the employee. I must add that Customer email confirmation and Admin email are working except employee.

I have uninstall and re-install 1.3 up to 3 times already and it did not resolve the issues and in the process, my time format is again showing a military 24 hours formatting as suppose to 12 hours. At this point, i am not sure what I am doing wrong.

Thanks and I look forward to your response to this issue.

Hi,
Have you check on "Send email when new booking is made" in Employee modification page?
Thanks
Dam

Yes I did check the "Send email when new booking is made" and still nothing happen when a booking is made. I suspect that this could be in the code. Please check the code to be sure it is working as designed.

Any feedback on this yet?

Hi Dam.

I need this fixed as soon as possible please. My Client depends on this notification to keep up with customers reservation and also to allow them to schedule resources to cater to customer's demands.

Also, if you remember that you help me to add two additional email recipients, that too did not work instead it breaks the code and set every reservation to pending as suppose to complete.

I appreciate it if you could look into this and fix it.

Thanks again for your support

Ok, today, i will check the issue for you.
Thanks
Dam

I have installed new version into your site, please check.
Thanks
Dam

Thank you very much Dam

Thank you very much for the fixes. It looks great but i do not want to allow customer for same day booking. If possible i will like at least 3 days advance. Meaning if customer come into my site today (Wednesday) they and want to make a booking i don't want them to be able to book right away I want them to be able to book three days from today (Saturday) I hope this make sense?

Also, you forgot to configure the additional email recipient in the "COMMON.PHP".

Once again, thank you very much for your great support.

Hi Dam,

I know I have asked a lot of questions, requests and suggestions with regards to this software but I believe that is the only way you can get a good and competitive software out there in today's market but ignoring post will not help.

Could you please respond to me and let me know if my request is doable or not because as you know my clients are complaining about this issue and as you know that is not too good for business. I will really hope that you can fix this issue as I have always told you that you are one of the best support team on the internet. I know you are busy with other issues, do not get me wrong but take a few minutes to look into this request. If you want me to pay a little token towards this request let me know and we can discuss that.

Thanks and I look forward to your response