Not able to send or receive email confirmation

  • cirab63
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11 years 4 months ago #23429 by cirab63
Hi There,

Thank you for all your support. I have another question with regards to sending or receiving email confirmation.
I have successfully installed and configured OS Service Booking but I am not able to fully test it on my local server using XAMPP. Do I have to be on the Live Server to be able to receive or send confirmation email? or is it somthing that I am doing wrong?
Please help.

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11 years 4 months ago #23442 by Mr. Dam
Yes,
If you are testing in the localhost, you won't received the notification and confirmation emails.
Thanks
Dam

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11 years 4 months ago #23443 by cirab63
Oh! Ok got it

Thanks again for your quick response

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11 years 4 months ago - 11 years 4 months ago #23450 by cirab63
Hi Dam
I moved my web site from local Server to Live host server and I still can't get my email confirmation and notification to work. At this time I am completely out of trial and error to try to make it work. Your help or input will be great fully appreciated.
Last edit: 11 years 4 months ago by cirab63.

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11 years 4 months ago #23613 by cirab63
Hi Dam,

Once again thank you for sending a replacement for OS Services Booking the replacement works but, instead of sending a booking email to an employee and another to the store manager, instead it is sending two (2) (duplicate) emails to the Employee as suppose to one email to Employee, one to the store manager. Please help resolve this issue. Thank and I look forward to your help.

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11 years 4 months ago #23615 by Mr. Dam
Hi,
In fact, the emails will be to customers, admin and employee. But we have just checked and see there are 2 emails with the same content are being sent to employee, we just fixed the issue, please send email to me: damdt@joomservices.com to get the update version.
The admin email is the email which you configured in the configuration panel.
Thank you for you report
Dam

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11 years 4 months ago #23618 by cirab63
That is correct.
I just sent you an email
Thanks again for your support

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