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Error: Could not execute: /usr/sbin/sendmail

  • ettore
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3 weeks 5 days ago #176191 by ettore
Hi.
This is my website URL: www.gruppoimmobiliarepc.it/2025

When saving a new property I have an error: Could not execute: /usr/sbin/sendmail
 

In Global configuration > Server > Email, I have used:
- PHP Mail
- Sendmail

.....in both case the error is the same.

Can you help me?
Thank-You.

Ettore

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3 weeks 5 days ago #176192 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Error: Could not execute: /usr/sbin/sendmail
Hi,
Please go to Joomla Global Configuration, open the Server tab, and check the Mail Settings section. Try sending a test mail from there to see if any errors occur.
If there is an error, you will need to resolve the Joomla mail sending issue first before proceeding further.
If you need any assistance, please let me know.
Best regards,
Dam

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  • ettore
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3 weeks 5 days ago - 3 weeks 5 days ago #176193 by ettore
First of all THANK-YOU.

In Global Configuration > Server Tab > Email I receive the test email using PHP Mail and Sendmail.

Using SMTP the the test email do not work.

Ettore

P.S.: using a @gmail address the error has changed to: Could not instantiate mail function.
Last edit: 3 weeks 5 days ago by ettore. Reason: Added P.S.

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3 weeks 3 days ago #176227 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Error: Could not execute: /usr/sbin/sendmail
Hi,
Could you please let me know if emails are sent successfully in OS Property when you use the PHP Send Email option?
Best regards,
Dam

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  • ettore
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3 weeks 3 days ago #176230 by ettore
Thanks again.
I tried sending an email using the OS Property contact form.
Two conflicting messages appear.

1) ATTENTION: Error sending: Could not instantiate mail function.
Could not instantiate mail function.

2) INFO: Your request has been sent to the agent.
 

The message, however, did not reach the recipient.

Ettore

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3 weeks 2 days ago #176252 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Error: Could not execute: /usr/sbin/sendmail
Hi,
You may want to set the "Business Email" in the Configuration to match the "Mail From" address in Joomla Global Configuration.
This could help resolve the error when initializing Joomla email.
Thanks
Dam

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3 weeks 1 day ago - 3 weeks 1 day ago #176257 by ettore
Thank-You for your help.

I have updated Joomla (5.4.0 > 5.4.1) and OS Property component (now is version 6.2).

The e-mail in the OS Propery Configuration [image 1] and the e-mail in Global configuration > Server > Email are the same [image 2].
 
 

Unfortunately when I use the OS Property Form i receive always the same message (image 3)
 

Ettore

 
Last edit: 3 weeks 1 day ago by ettore.

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2 weeks 6 days ago #176266 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Error: Could not execute: /usr/sbin/sendmail
Hi,
This issue is quite unusual. Please submit a ticket under the category "OS Property" and provide your site information along with an administrator account. This will allow me to check and troubleshoot the problem directly.
Thank you for your cooperation!
Best regards,
Dam

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