OS Property support center

Problem with the installation process

  • Mauriet Gonzalez
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1 year 2 days ago #157705 by Mauriet Gonzalez
Problem with the installation process was created by Mauriet Gonzalez
Hello, 
I just bought and downloaded the Joomla extension OS Property. When I tried the installation process, I kept having the same problem (see image captured below). 
The following messages appear :
Warning : JInstaller :: Install: Can't find XML setup file.
Error: Unable to detect manifest file

Can anybody help me, please? 
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1 year 1 day ago #157755 by Mr. Dam
Replied by Mr. Dam on topic Problem with the installation process
Hi,
1. Please read this documentation: osproperty.ext4joomla.com/documentation/...started/installation to see how to install OS Property.
2. In case you can't install component, please submit ticket on category: OS Property and provide your site url with super admin account. I will help you to install component for you.
Thanks
Dam

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  • Mauriet Gonzalez
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1 year 19 minutes ago #157794 by Mauriet Gonzalez
Replied by Mauriet Gonzalez on topic Problem with the installation process
Hello,
I read the documentation on how to install OS Property before doing the actual installation. Nevertheless, I wasn't able to install the component.
I'll buy again the extension for the subscription and I will gladly accept your help for the installation. Is there any possibility that you can help me while I go through the process of the installation without giving you my super admin account, please?

Thanks for your answer.

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11 months 3 weeks ago #157855 by Mr. Dam
Replied by Mr. Dam on topic Problem with the installation process
Sure, we can help you to install and configure OS Property for you. Please submit ticket on category: OS Property and provide your site url with super admin account so we can support you.
Thanks
Dam

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