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OS Property support center
Company activation email contains the wrong activation link
- MelanieB
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6 years 2 months ago #121495
by MelanieB
Company activation email contains the wrong activation link was created by MelanieB
Hi,
when a company is created in OS Property it is sending the wrong url link to the company user. Basically it is including administrator in the email url which it shouldn't.
Where is this link set so I can correct it?
Basically the email comes through as follows:
Thank you for registering at My Site. Your account is created and must be activated before you can use it.
To activate the account select the following link or copy-paste it in your browser:
www.mysite.com/administrator/index.php?o...8190247abe81f2513523
After activation you may login to www.mysite.com/administrator/ using the following username and password:
It shouldn't include administrator in the URL.
How do I remove this?
Kind regards
Mel
when a company is created in OS Property it is sending the wrong url link to the company user. Basically it is including administrator in the email url which it shouldn't.
Where is this link set so I can correct it?
Basically the email comes through as follows:
Thank you for registering at My Site. Your account is created and must be activated before you can use it.
To activate the account select the following link or copy-paste it in your browser:
www.mysite.com/administrator/index.php?o...8190247abe81f2513523
After activation you may login to www.mysite.com/administrator/ using the following username and password:
It shouldn't include administrator in the URL.
How do I remove this?
Kind regards
Mel
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6 years 2 months ago #121496
by Mr. Dam
Replied by Mr. Dam on topic Company activation email contains the wrong activation link
Hi Mel,
This email is sent when user register to become company administrator, right?
Thanks
Dam
This email is sent when user register to become company administrator, right?
Thanks
Dam
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6 years 2 months ago #121498
by MelanieB
Replied by MelanieB on topic Company activation email contains the wrong activation link
Hi Dam,
Yes, it is the email sent to the email address when Company registers..
Mel
Yes, it is the email sent to the email address when Company registers..
Mel
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6 years 2 months ago #121499
by Mr. Dam
Replied by Mr. Dam on topic Company activation email contains the wrong activation link
Hi Mel,
Please submit ticket and send your site url with super admin account. I'll check the issue for you
Thanks
Dam
Please submit ticket and send your site url with super admin account. I'll check the issue for you
Thanks
Dam
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