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OS Property support center
Error on update
- Justin Spooner
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6 years 10 months ago #113898
by Justin Spooner
Error on update was created by Justin Spooner
Hi I'm getting the message to update to 3.13.3 but when I try to update the OSP package I get the error: Error connecting to server:403
I also get the message to download manually using the link www.joomdonation.com/index.php?option=co...ckage&document_id=91 but I get a 403 error there too.
I have generated a new download ID and entered it in my OCP properties but it changes nothing.
Thanks for your help.
I also get the message to download manually using the link www.joomdonation.com/index.php?option=co...ckage&document_id=91 but I get a 403 error there too.
I have generated a new download ID and entered it in my OCP properties but it changes nothing.
Thanks for your help.
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6 years 10 months ago #113972
by Mr. Dam
Replied by Mr. Dam on topic Error on update
Hi Justin,
Have you registered a Download ID through this link: www.joomdonation.com/download-ids.html and enter it in OS Property Configuration > Tab: Download ID.
And have you published the Joomla Installer plugin: OS Property - Update package
Thanks
Dam
Have you registered a Download ID through this link: www.joomdonation.com/download-ids.html and enter it in OS Property Configuration > Tab: Download ID.
And have you published the Joomla Installer plugin: OS Property - Update package
Thanks
Dam
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6 years 10 months ago #113982
by Justin Spooner
Replied by Justin Spooner on topic Error on update
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6 years 10 months ago #114066
by Mr. Dam
Replied by Mr. Dam on topic Error on update
Hi Justin,
Please submit ticket and send your site url with super admin account. We will check the problem for you.
Thanks
Dam
Please submit ticket and send your site url with super admin account. We will check the problem for you.
Thanks
Dam
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- S E
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6 years 9 months ago #114760
by S E
Replied by S E on topic Error on update
Same problem, I entered download id, start update but same error (attach image in this post)
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6 years 9 months ago #114787
by Mr. Dam
Replied by Mr. Dam on topic Error on update
Hi SE,
It's seem you already submitted ticket for this trouble?
Thanks
Dam
It's seem you already submitted ticket for this trouble?
Thanks
Dam
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