- Posts: 5
- Thank you received: 0
OS Property support center
Property Listing, PDF Generation & Printing Problems.
- FC Osorio
- Topic Author
- Offline
- New Member
-
Less
More
7 years 1 month ago #110510
by FC Osorio
Property Listing, PDF Generation & Printing Problems. was created by FC Osorio
Problem # 1: Problems with property Lisitng when trying to generate a pdf or print property listing
Problem environment:
1. Site resides on a Cento 7 system
2. Server - Apache
3. Browser being used: Chrome
4. OS Property version 2.9.12
Sub- Problem description:
When viewing a listing,.and you select pdf, you get the following error:
TCPDF ERROR: [Image] Unable to get the size of the image: ntket.com/tmp/google-map_15XXXXXXX.jpg
Solution: It was simply a problem related to permission on a sub-directories, see below
sub-directory /tmp was owned by root ==> change ownership to apache - Problem Solved
Sub-Problem b description:
When viewing a listing, and you select print, the listing sheet is created. However, pictures re never included
Solution: No Solution as of this time.
Problem # 2: property listing.
Problem description: On OS Property previous release, the following modules, had a much preferred view.
Sub Problem (a): View of listing: on OS Property 2.9.12 is different that in version 2.9.1. How do we incorporate the version 2.9.1 template for the listing into version 2.9.12, see below the listing template that is preferred in Figure 1 versus the current version 2.9.12 template.
/attachment]
Figure 1
Sub_Problem b: How do we select an alternative template for the Random Property Module. The layout I would like to sue is shown here in Figure 2:
Figure 2
Thank yu in advance for your help.
fernando
Problem environment:
1. Site resides on a Cento 7 system
2. Server - Apache
3. Browser being used: Chrome
4. OS Property version 2.9.12
Sub- Problem description:
When viewing a listing,.and you select pdf, you get the following error:
TCPDF ERROR: [Image] Unable to get the size of the image: ntket.com/tmp/google-map_15XXXXXXX.jpg
Solution: It was simply a problem related to permission on a sub-directories, see below
sub-directory /tmp was owned by root ==> change ownership to apache - Problem Solved
Sub-Problem b description:
When viewing a listing, and you select print, the listing sheet is created. However, pictures re never included
Solution: No Solution as of this time.
Problem # 2: property listing.
Problem description: On OS Property previous release, the following modules, had a much preferred view.
Sub Problem (a): View of listing: on OS Property 2.9.12 is different that in version 2.9.1. How do we incorporate the version 2.9.1 template for the listing into version 2.9.12, see below the listing template that is preferred in Figure 1 versus the current version 2.9.12 template.
/attachment]
Figure 1
Sub_Problem b: How do we select an alternative template for the Random Property Module. The layout I would like to sue is shown here in Figure 2:
Figure 2
Thank yu in advance for your help.
fernando
- Mr. Dam
-
- Offline
- Administrator
-
Less
More
- Posts: 13021
- Thank you received: 1688
7 years 1 month ago #110529
by Mr. Dam
Replied by Mr. Dam on topic Property Listing, PDF Generation & Printing Problems.
Hi,
1. The issue with Printing layout can be solved by turning off configure option: "Load Lazy library" at OS Property configuration.
2. Layout of Theme3 has just been changed (property details page). Reason: the old Theme3 layout (property details) isn't nice, it has quite a lot white spaces beside the main picture of property. That's the reason we improved it.
3. The screenshot "Figure 2" in your topic is the layout: Property Listing Layout (Theme3), it's not Random Properties module. On your home page now, ntket.com , i can see the Random Properties module.
Thanks
Dam
1. The issue with Printing layout can be solved by turning off configure option: "Load Lazy library" at OS Property configuration.
2. Layout of Theme3 has just been changed (property details page). Reason: the old Theme3 layout (property details) isn't nice, it has quite a lot white spaces beside the main picture of property. That's the reason we improved it.
3. The screenshot "Figure 2" in your topic is the layout: Property Listing Layout (Theme3), it's not Random Properties module. On your home page now, ntket.com , i can see the Random Properties module.
Thanks
Dam
Please Log in or Create an account to join the conversation.
- FC Osorio
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 5
- Thank you received: 0
7 years 1 month ago #110554
by FC Osorio
Replied by FC Osorio on topic Property Listing, PDF Generation & Printing Problems.
Dang:
Thank you for your answers. I have follow up questions:
On Problem 1 - what does load lazy libraries do. Why was the default set to yes if it creates printing problems?
On Problems 2 and 3:
How do I get the old layouts back. I disagree, the new layout does not look as professional. So,
a, can I get the old layouts back, and if not, then.
b. please direct me to the layout file so that i can customized it to my liking.
Thank you in advance.
fernando
Thank you for your answers. I have follow up questions:
On Problem 1 - what does load lazy libraries do. Why was the default set to yes if it creates printing problems?
On Problems 2 and 3:
How do I get the old layouts back. I disagree, the new layout does not look as professional. So,
a, can I get the old layouts back, and if not, then.
b. please direct me to the layout file so that i can customized it to my liking.
Thank you in advance.
fernando
Please Log in or Create an account to join the conversation.
- Mr. Dam
-
- Offline
- Administrator
-
Less
More
- Posts: 13021
- Thank you received: 1688
7 years 1 month ago #110616
by Mr. Dam
Replied by Mr. Dam on topic Property Listing, PDF Generation & Printing Problems.
Hi Fernando,
2/ The Lazy load library is used to reduce the loading time of OS Property pages.
3/ You can submit ticket and send your site url with super admin account. My staff will install old Theme3 layout for you
Thanks
Dam
2/ The Lazy load library is used to reduce the loading time of OS Property pages.
3/ You can submit ticket and send your site url with super admin account. My staff will install old Theme3 layout for you
Thanks
Dam
Please Log in or Create an account to join the conversation.
- FC Osorio
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 5
- Thank you received: 0
7 years 1 month ago #110674
by FC Osorio
Replied by FC Osorio on topic Property Listing, PDF Generation & Printing Problems.
Good morning Dang:
Thank you for the response.
In terms of the Lazy Load library - I would install it on the server, that way, we can take advantage of quick image loads;
In terms of the theme 3 layout, as I explained earlier, we do not provide super administration privileges to anyone, security reasons, extra Massachusetts regulations on information,
Please just send me the theme layout code, and I will install it myself.
regards,
fernando
Thank you for the response.
In terms of the Lazy Load library - I would install it on the server, that way, we can take advantage of quick image loads;
In terms of the theme 3 layout, as I explained earlier, we do not provide super administration privileges to anyone, security reasons, extra Massachusetts regulations on information,
Please just send me the theme layout code, and I will install it myself.
regards,
fernando
Please Log in or Create an account to join the conversation.
- Mr. Dam
-
- Offline
- Administrator
-
Less
More
- Posts: 13021
- Thank you received: 1688
7 years 1 month ago #110812
by Mr. Dam
Replied by Mr. Dam on topic Property Listing, PDF Generation & Printing Problems.
Hi,
Please submit ticket and i will send you old version of Theme3
Thanks
Dam
Please submit ticket and i will send you old version of Theme3
Thanks
Dam
Please Log in or Create an account to join the conversation.
Moderators: Mr. Dam, Nguyen Phu Quan
Support
Documentation
Information
Copyright © 2025 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.