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OS Property support center
Email Forum Trouble
- Sam
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8 years 4 months ago #92712
by Sam
Email Forum Trouble was created by Sam
Hello,
I am having a problem with the email forums that OS Property uses to send things like new property confirmations and etc. I have no trouble editing the text but when I try to paste in an HTML email template the email forum I am editing stops sending. I want to be able to send HTML emails that have a nice look and feel and represent my brand. However, every email forum on OS Property that I embed HTML email forums into stops sending. Is there any way to fix that? Perhaps creating a "{example}" phrase like the ones that already exist? Could you tell me how to do that?
I also have a question about the "request more details" second on the property pages. Is there any way to change the options listed on the email forum there? Some of them like "request a showing" don't work for me and I'd like to substitute them for something else. How would I go about doing that?
Thank you very much for your time,
-Stollo770
I am having a problem with the email forums that OS Property uses to send things like new property confirmations and etc. I have no trouble editing the text but when I try to paste in an HTML email template the email forum I am editing stops sending. I want to be able to send HTML emails that have a nice look and feel and represent my brand. However, every email forum on OS Property that I embed HTML email forums into stops sending. Is there any way to fix that? Perhaps creating a "{example}" phrase like the ones that already exist? Could you tell me how to do that?
I also have a question about the "request more details" second on the property pages. Is there any way to change the options listed on the email forum there? Some of them like "request a showing" don't work for me and I'd like to substitute them for something else. How would I go about doing that?
Thank you very much for your time,
-Stollo770
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8 years 4 months ago #92713
by Mr. Dam
Replied by Mr. Dam on topic Email Forum Trouble
Hi Sam,
Please submit ticket and send your site url with super admin account. I will check the problem with email template for you.
By the way, if you want to translate the options in Request More details form, you can use Translation tool at Back-end of OS Property to find and translate(change) them
Thanks
Dam
Please submit ticket and send your site url with super admin account. I will check the problem with email template for you.
By the way, if you want to translate the options in Request More details form, you can use Translation tool at Back-end of OS Property to find and translate(change) them
Thanks
Dam
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