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SOLVED !!! Video doesnot show in Virtual Tour tab
- Rob Valk
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9 years 9 months ago - 8 years 8 months ago #67267
by Rob Valk
SOLVED !!! Video doesnot show in Virtual Tour tab was created by Rob Valk
I incorporated the embedded code for a YouTube video under the Virtual Tour tab (as an administrator), but it won't show at the front-end.
I found a few questions/issues regarding this topic here on the forum, but they only addressed the problem, not the answer. So I do not know how I can resolve this. Please can you put me in the right direction?
I am using OSProperty with the OSP real Estate template.
Thanks
I found a few questions/issues regarding this topic here on the forum, but they only addressed the problem, not the answer. So I do not know how I can resolve this. Please can you put me in the right direction?
I am using OSProperty with the OSP real Estate template.
Thanks
Last edit: 8 years 8 months ago by Mr. Dam.
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- Mr. Dam
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9 years 9 months ago #67271
by Mr. Dam
Replied by Mr. Dam on topic Video doesnot show in Virtual Tour tab
Hi Rob,
Please submit ticket and send your site information with super admin account. I will check the issue for you.
Thanks
Dam
Please submit ticket and send your site information with super admin account. I will check the issue for you.
Thanks
Dam
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- Matias
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8 years 11 months ago #82487
by Matias
Replied by Matias on topic Video doesnot show in Virtual Tour tab
you solved this problem?
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- Rob Valk
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8 years 11 months ago #82490
by Rob Valk
Replied by Rob Valk on topic Video doesnot show in Virtual Tour tab
Mathias,
are you running RSFirewall? Because when you do, please turn off this component before you incorporate the video coding.
After putting in the video (embedded) coding you can turn the RSFirewall component on again. And there it is.
Sometimes RSFirewall or other security software is seeing the code to embed the YouTube video as a malicious script, so what it will do is that it removes some tages to make it safe and then the video will not work.
This did the trick for me. Best of luck.
Rob
are you running RSFirewall? Because when you do, please turn off this component before you incorporate the video coding.
After putting in the video (embedded) coding you can turn the RSFirewall component on again. And there it is.
Sometimes RSFirewall or other security software is seeing the code to embed the YouTube video as a malicious script, so what it will do is that it removes some tages to make it safe and then the video will not work.
This did the trick for me. Best of luck.
Rob
The following user(s) said Thank You: Matias
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- Hamlet Kraskian
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8 years 8 months ago #85924
by Hamlet Kraskian
Replied by Hamlet Kraskian on topic Video doesnot show in Virtual Tour tab
I had the same problem,
But after checking I found that I was using youtube share link instead of it's embed link.
Changing it, solved the problem for me.
But after checking I found that I was using youtube share link instead of it's embed link.
Changing it, solved the problem for me.
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- Rob Valk
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8 years 8 months ago #85928
by Rob Valk
Replied by Rob Valk on topic Video doesnot show in Virtual Tour tab
Great to hear you found the problem and the solution. Good luck.
Rob
Rob
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