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SOLVED !!! Slideshow Gallery Issue (Theme 3)

  • Stuart
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9 years 11 months ago - 9 years 9 months ago #64521 by Stuart
Hi Dam



I have an issue with Theme 3 (which also happens on your demo site for Theme 3) and wondered if there was a workaround for this .....

In the main slideshow for Theme 3, when a visiotr clicks on the gallery, the popup slideshow appears. But if one closes the slideshow by either clicking outside the first slide, or using the 'close' button, and the property page shows again, the gallery on the property gallery is greyed out (as shown in the attached image)

Any help would be appreciated.

Thanks
Stuart
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Last edit: 9 years 9 months ago by Mr. Dam.

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  • Stuart
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9 years 11 months ago #64534 by Stuart
Replied by Stuart on topic Slideshow Gallery Issue (Theme 3)
Just to clarify further, the main image in the gallery doesn't load in Google Chrome (after returning to property page from popup gallery)

In Firefox and Safari the grey loads for up to 8 seconds before the main image loads again, and in IE the grey is only replaced with the main image on a mouse event (i.e. move, click) anywhere on or over the page.

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9 years 9 months ago #66597 by Benjamin
Replied by Benjamin on topic Slideshow Gallery Issue (Theme 3)
Hello, I have the same problem in Google Chrome. Os property v 2.8.3

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  • Stuart
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9 years 9 months ago #66598 by Stuart
Replied by Stuart on topic Slideshow Gallery Issue (Theme 3)
I haven't found a resolution to this issue yet. It happens in both OS Solution templates with OS Property 2.8.3 and my own template with 2.8.3

There is still a total 'grey out' in Google Chrome, and in Safari, Firefox and Internet Explorer the image only re-appears after mouse-over of the image / gallery.

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9 years 9 months ago #66606 by Mr. Dam
Replied by Mr. Dam on topic Slideshow Gallery Issue (Theme 3)
Hi Stuart,
We have the solution to solve this issue, you can submit ticket and send your site information with super admin account. We will help you to fix this issue.
Thanks
Dam

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9 years 9 months ago #66694 by Benjamin
Replied by Benjamin on topic Slideshow Gallery Issue (Theme 3)
OK thank you

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