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SOLVED !!! --- in alias after every update

  • Jim
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9 years 11 months ago - 9 years 11 months ago #64062 by Jim
hi,

every time in the agent control panel, when an agent updates there information (phone number etc), a '-' gets added to the alias which is causing issues.

is there a fix for this? why is the alias updated?

Jim
Last edit: 9 years 11 months ago by Mr. Dam.

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  • Jim
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9 years 11 months ago #64091 by Jim
Replied by Jim on topic --- in alias after every update
I think i have found the issue, its the below in the account form



remove it and it doesn't add a '-' to the alias every time you update the account information.
Jim
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