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OSP Template Installation Error

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10 years 7 months ago #50951 by YUGUANG
OSP Template Installation Error was created by YUGUANG
Hi Dam,

How are you?

I am new to use OSP property and just purchased your OSP template and installed it in my latest joomla version 3.3.6 by your tutorial. However, i am facing the error below, may I know how to resolve it?
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10 years 7 months ago #50960 by Mr. Dam
Replied by Mr. Dam on topic OSP Template Installation Error
Hi Yuguang,
In your attachment, i see you select to install the Quick start file. It is not true. Because, the quickstart version is the Joomla package that have template and OS Property installed. So you won't be able to install it.
By the way, we can help you to install and configure the template to make your site like the demo. Please submit ticket and send your site information with super admin account. My guy will help you to do it.
Thanks
Dam

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10 years 7 months ago #50964 by YUGUANG
Replied by YUGUANG on topic OSP Template Installation Error
Hi Dam,

Thanks for your quick reply.

[#21101] - OSP Template Installation

Here is the ticket number I submitted.

By the way, can you let me know what is the current procedure to install this template? E.g. To install OS Property first? then the template package? or I have to install each component individually. I check your OSP Template installation tutorial, but it is not the same as the file I bought in your OSP Template package.

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10 years 7 months ago #50967 by YUGUANG
Replied by YUGUANG on topic OSP Template Installation Error
Hi Dam,

Thanks for your guys to provide so fast support on it. I really appreciate your help on the installation. Have a nice day.

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10 years 7 months ago #51018 by Mr. Dam
Replied by Mr. Dam on topic OSP Template Installation Error
Thank you :)
Dam

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