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OS Property support center
Some teething issues
- Dave Collerton
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10 years 7 months ago #50658
by Dave Collerton
Some teething issues was created by Dave Collerton
Hi Dang
I am having a few teething problems in getting the various parts of the OS property system to work for me. If you could take a look at villamarketingsolutions.com/properties-f...esort-and-residences hopefully my questions will make some sense.
Dave
I am having a few teething problems in getting the various parts of the OS property system to work for me. If you could take a look at villamarketingsolutions.com/properties-f...esort-and-residences hopefully my questions will make some sense.
- I have put this property in a category OFF PLAN but if you use the advanced search box to the right for off plan no results are returned. Can you explain what I am doing wrong
- On the advanced search, there is no slider for price, the numbers are fixed and cannot be modified. How do I make this work?
- In LOCATION, none of these are ticked in the property setup area but they all show as selected here. How do I stop this?
Dave
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10 years 7 months ago #50663
by Mr. Dam
Replied by Mr. Dam on topic Some teething issues
Hi Dave,
Please submit ticket and send super admin account of your site with super admin acc, i will check and solve the problem for you
Thanks
Dam
Please submit ticket and send super admin account of your site with super admin acc, i will check and solve the problem for you
Thanks
Dam
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10 years 7 months ago #50670
by Mr. Dam
Replied by Mr. Dam on topic Some teething issues
Hi Dave,
I have checked a bit in your site. Here are my comments
1. Price slider range doesn't show. The reason of problem is you used JCH Optimize and jQuery easy plugins. 2 plugins compress the css and js of OS Property and is the reason of problem. I disabled 2 that plugins and the issue is solved
2. You search with category Off Plan, but no properties in the result. The reason is you are using Default country is : Saint Kitts and Nevis. But you haven't entered any State and City for that country. The property only be shown in the Search result once it has enough location data : State and City
Thanks
Dam
I have checked a bit in your site. Here are my comments
1. Price slider range doesn't show. The reason of problem is you used JCH Optimize and jQuery easy plugins. 2 plugins compress the css and js of OS Property and is the reason of problem. I disabled 2 that plugins and the issue is solved
2. You search with category Off Plan, but no properties in the result. The reason is you are using Default country is : Saint Kitts and Nevis. But you haven't entered any State and City for that country. The property only be shown in the Search result once it has enough location data : State and City
Thanks
Dam
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10 years 7 months ago - 10 years 7 months ago #50674
by Dave Collerton
Replied by Dave Collerton on topic Some teething issues
Thank you Dam - I understand re the compression.
I also understand re the location info for St.Kitts. It's a tiny Island and so I wasn't sure of exact location. I will find out and add the extra location info.
Can I ask, how did you turn off the Location information. I searched everywhere?
Thanks Dam, best support I have ever had on a joomla product
Regards
Dave
I also understand re the location info for St.Kitts. It's a tiny Island and so I wasn't sure of exact location. I will find out and add the extra location info.
Can I ask, how did you turn off the Location information. I searched everywhere?
Thanks Dam, best support I have ever had on a joomla product

Regards
Dave
Last edit: 10 years 7 months ago by Dave Collerton.
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10 years 7 months ago #50706
by Mr. Dam
Replied by Mr. Dam on topic Some teething issues
Hi,
What do you mean in "Location information"?
Thanks
Dam
What do you mean in "Location information"?
Thanks
Dam
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10 years 7 months ago #50738
by Dave Collerton
Replied by Dave Collerton on topic Some teething issues
Sorry, I meant all the ticked items just above the lower map. You have disabled them which is great, I just wondered how you did it 
Regards
Dave

Regards
Dave
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10 years 7 months ago #50769
by Mr. Dam
Replied by Mr. Dam on topic Some teething issues
Hi Dave,
It's the setting of theme. You can turn on or off it by going to Back-end > OS Property > Manage Themes > select activated theme and you will see the parameter fields. The field that i turned off in this case it: Show location above Google Map
Thanks
Dam
It's the setting of theme. You can turn on or off it by going to Back-end > OS Property > Manage Themes > select activated theme and you will see the parameter fields. The field that i turned off in this case it: Show location above Google Map
Thanks
Dam
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