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OS Property support center
OsCalendar email and configuration problems!
- Kalin Kostov
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11 years 7 months ago #40456
by Kalin Kostov
OsCalendar email and configuration problems! was created by Kalin Kostov
Hi!
I have two problems with the OSCalendar for Osproperties... it works really fine, but there's one inconvenient for me.
When I set for a property the "property rental configuration" to
-Auto approval: NO
-Disable payments: NO
...the bookings are approved automatically!!
I would like to have the option to allow booking requests without the payment at the moment, to let the customers select the payment method. Isn't it possible?
Also, I have a problem! when I change the status of a booking, it gives me an "internal server error" response and it doesn't send the "status change email" to the customer, but the status changes! All other emails are always sent, and I have no other error.
Thanks!
I have two problems with the OSCalendar for Osproperties... it works really fine, but there's one inconvenient for me.
When I set for a property the "property rental configuration" to
-Auto approval: NO
-Disable payments: NO
...the bookings are approved automatically!!
I would like to have the option to allow booking requests without the payment at the moment, to let the customers select the payment method. Isn't it possible?
Also, I have a problem! when I change the status of a booking, it gives me an "internal server error" response and it doesn't send the "status change email" to the customer, but the status changes! All other emails are always sent, and I have no other error.
Thanks!
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- Dang Thuc Dam
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11 years 7 months ago #40462
by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Re: OsCalendar email and configuration problems!
Hi Kalin,
Can you please submit ticket and send your site information with super admin account to us. Because you have "internal server error" so we need you to send us the Control panel account also, we should check the log file in your server to solve your problem.
I will look for your response.
Thanks
Dam
Can you please submit ticket and send your site information with super admin account to us. Because you have "internal server error" so we need you to send us the Control panel account also, we should check the log file in your server to solve your problem.
I will look for your response.
Thanks
Dam
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