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OS Property support center
Cannot Access Company Profile
- Burger Duvenhage
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11 years 7 months ago #40428
by Burger Duvenhage
Cannot Access Company Profile was created by Burger Duvenhage
Hi,
As soon as a client registers as an agent, and then if they want to register there company, i get this error
"You do not have permission to go to this area"
Please advise
Site is www.namibproperties.com
As soon as a client registers as an agent, and then if they want to register there company, i get this error
"You do not have permission to go to this area"
Please advise
Site is www.namibproperties.com
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- Dang Thuc Dam
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11 years 7 months ago #40438
by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Re: Cannot Access Company Profile
Hi,
An Agent can't register to become company administrator
Thanks
Dam
An Agent can't register to become company administrator
Thanks
Dam
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11 years 7 months ago #40443
by Burger Duvenhage
Replied by Burger Duvenhage on topic Re: Cannot Access Company Profile
Hi Dang,
If you hover your mouse over "Company" and go to "Manage my Company" you still cannot register your company.
If you hover your mouse over "Company" and go to "Manage my Company" you still cannot register your company.
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11 years 7 months ago #40444
by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Re: Cannot Access Company Profile
Hi Burger,
It doesn't relate, because an agent doesn't have permission to register company. Company and agent 2 different objects in OS Property, and one user can't be both Agent and Company administrator
Thanks
Dam
It doesn't relate, because an agent doesn't have permission to register company. Company and agent 2 different objects in OS Property, and one user can't be both Agent and Company administrator
Thanks
Dam
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11 years 7 months ago #40445
by Burger Duvenhage
Replied by Burger Duvenhage on topic Re: Cannot Access Company Profile
Hi Dam
Thank you for the great response
I do understand that agent and company are two different objects, but my problem is i cannot access the page where i can register a company.
Thank you for the great response
I do understand that agent and company are two different objects, but my problem is i cannot access the page where i can register a company.
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11 years 7 months ago #40446
by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Re: Cannot Access Company Profile
Hi,
You can setup the menu to Company registration page by select Layout: OS Property Company registration.
Thanks
Dam
You can setup the menu to Company registration page by select Layout: OS Property Company registration.
Thanks
Dam
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11 years 7 months ago #40461
by Burger Duvenhage
Replied by Burger Duvenhage on topic Re: Cannot Access Company Profile
Hi Dam
I have two buttons.
If you go to the site you will see that there is company, witch points to companies listing
When you hover your mouse over that button, then a new drop down button comes up, witch is "Manage my company" and it is also pointed to Company : Registration
But it still gives me the error that i do not have permission to access that page.
I have two buttons.
If you go to the site you will see that there is company, witch points to companies listing
When you hover your mouse over that button, then a new drop down button comes up, witch is "Manage my company" and it is also pointed to Company : Registration
But it still gives me the error that i do not have permission to access that page.
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11 years 7 months ago #40464
by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Re: Cannot Access Company Profile
Hi Burger,
Can you please submit ticket and send me super admin account of your site. I think you are using old version of OS Property, and it doesn't allow non-registered user to register company information
Thanks
Dam
Can you please submit ticket and send me super admin account of your site. I think you are using old version of OS Property, and it doesn't allow non-registered user to register company information
Thanks
Dam
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