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Cannot Access Company Profile

  • Burger Duvenhage
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11 years 7 months ago #40428 by Burger Duvenhage
Cannot Access Company Profile was created by Burger Duvenhage
Hi,

As soon as a client registers as an agent, and then if they want to register there company, i get this error

"You do not have permission to go to this area"

Please advise

Site is www.namibproperties.com

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11 years 7 months ago #40438 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Re: Cannot Access Company Profile
Hi,
An Agent can't register to become company administrator
Thanks
Dam

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11 years 7 months ago #40443 by Burger Duvenhage
Replied by Burger Duvenhage on topic Re: Cannot Access Company Profile
Hi Dang,

If you hover your mouse over "Company" and go to "Manage my Company" you still cannot register your company.

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11 years 7 months ago #40444 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Re: Cannot Access Company Profile
Hi Burger,
It doesn't relate, because an agent doesn't have permission to register company. Company and agent 2 different objects in OS Property, and one user can't be both Agent and Company administrator
Thanks
Dam

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11 years 7 months ago #40445 by Burger Duvenhage
Replied by Burger Duvenhage on topic Re: Cannot Access Company Profile
Hi Dam

Thank you for the great response

I do understand that agent and company are two different objects, but my problem is i cannot access the page where i can register a company.

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11 years 7 months ago #40446 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Re: Cannot Access Company Profile
Hi,
You can setup the menu to Company registration page by select Layout: OS Property Company registration.
Thanks
Dam

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11 years 7 months ago #40461 by Burger Duvenhage
Replied by Burger Duvenhage on topic Re: Cannot Access Company Profile
Hi Dam

I have two buttons.

If you go to the site you will see that there is company, witch points to companies listing

When you hover your mouse over that button, then a new drop down button comes up, witch is "Manage my company" and it is also pointed to Company : Registration

But it still gives me the error that i do not have permission to access that page.

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11 years 7 months ago #40464 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Re: Cannot Access Company Profile
Hi Burger,
Can you please submit ticket and send me super admin account of your site. I think you are using old version of OS Property, and it doesn't allow non-registered user to register company information
Thanks
Dam

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