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question about company registration
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11 years 7 months ago #40352
by honesty
question about company registration was created by honesty
Hello,
In configuration - company, there is a option "Auto approval company registration request:" and it's "NO" for this case, which I expect that company registration requests administrator's approval before they can login.
And when I register a company account, after submitting the application, I can see a message "Administrator will review and approve your company as soon as possible" That seems good.
The problem is, in the meanwhile, I also got an email with an activation link, and after clicking on the link, I can login without administrator's approval.
Whereas the administrator didn't receive any notification email asking for a approval.
Could you explain how does it work to me please? Thanks.
In configuration - company, there is a option "Auto approval company registration request:" and it's "NO" for this case, which I expect that company registration requests administrator's approval before they can login.
And when I register a company account, after submitting the application, I can see a message "Administrator will review and approve your company as soon as possible" That seems good.
The problem is, in the meanwhile, I also got an email with an activation link, and after clicking on the link, I can login without administrator's approval.
Whereas the administrator didn't receive any notification email asking for a approval.
Could you explain how does it work to me please? Thanks.
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11 years 7 months ago #40354
by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Re: question about company registration
Hi Honesty,
The email you received is the Joomla user account activation email. After clicking on that link, the system will approve your Joomla account. Your company account still is pending and need approval from administrator
Thanks
Dam
The email you received is the Joomla user account activation email. After clicking on that link, the system will approve your Joomla account. Your company account still is pending and need approval from administrator
Thanks
Dam
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11 years 7 months ago #40358
by honesty
Replied by honesty on topic Re: question about company registration
Hi Dam,
Thanks for reply. I thought the same that "even after I activate the account, I still need administrator's approval before I can login to see company admin features. " But the truth is after activating account, even without administrator's approval, I can still login and see company menu, like manage company information, add new agent, etc. So I call this is a bug. Can you check it out please? Thanks.
Thanks for reply. I thought the same that "even after I activate the account, I still need administrator's approval before I can login to see company admin features. " But the truth is after activating account, even without administrator's approval, I can still login and see company menu, like manage company information, add new agent, etc. So I call this is a bug. Can you check it out please? Thanks.
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11 years 7 months ago #40364
by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Re: question about company registration
Hi,
Please submit ticket and send your site information with super admin account and ftp account. I will check the the problem for you
Thanks
Dam
Please submit ticket and send your site information with super admin account and ftp account. I will check the the problem for you
Thanks
Dam
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11 years 7 months ago #40401
by honesty
Replied by honesty on topic Re: question about company registration
hi Dam, I've submitted a ticket, please kindly check it out .many thanks.
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11 years 7 months ago #40402
by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Re: question about company registration
OK, i will check the issue and get back to you
Thanks
Dam
Thanks
Dam
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11 years 7 months ago #40412
by honesty
Replied by honesty on topic Re: question about company registration
Hi Dam, After testing, I found the problem is still there.
After company registration, without admin's approval, the company can still activate its account and login to use company features. It's wrong, it should be disabled until admin's approval. Thanks.
After company registration, without admin's approval, the company can still activate its account and login to use company features. It's wrong, it should be disabled until admin's approval. Thanks.
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11 years 7 months ago #40416
by Dang Thuc Dam
Replied by Dang Thuc Dam on topic Re: question about company registration
Hi Honesty,
Please check the issue again. I have just updated the function into your site.
By the way, in the future, if you already replied in Ticket system, you don't need to reply in forum anymore. Hope you can understand
Thanks
Dam
Please check the issue again. I have just updated the function into your site.
By the way, in the future, if you already replied in Ticket system, you don't need to reply in forum anymore. Hope you can understand
Thanks
Dam
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