Images not uploading

We have not been able to upload photos on 2.3 or 2.4 version of the component. When we add a property and try to add photos then try to save the property we get errors now like >>>
Error: Could not load image /var/www/vhosts/cliffdwellers.net/httpdocs/images/osproperty/properties/285/thumb/2851381527234188cc167ab1b1728f5c17234ac698d07.jpg!

What is the issue and how do we fix it?

Hi Tony,
I am afraid that's the problem with permission. Please check permission to make sure that the image files can be uploaded to folders "images/osproperty/properties" and all sub-folders of it.
Thanks
Dam

Hi Dam,
The product has been working for months. When I upgraded to version 2.4 it stopped working properly. Each time we add a property on the back end it will not allow us to add images once the property is created.
I have 777 Recurse through all folders in images/osproperty/properties yet when I add a new property the directory is added as 755. How do I change this so that the component runs properly? Please let me know as soon as you can, I have an angry client who is upset because his property is not listed properly.
Thanks,
Tony.

Hi Tony,
Please submit ticket and send your site information with super admin account, ftp account to : damdt@joomservices.com. I will check the issue "image uploading" for you.
Thanks
Dam

I have submitted a ticket.