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Property is not available

  • zenoni
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11 years 6 months ago #36512 by zenoni
Property is not available was created by zenoni
I played around with OSP 2.3 Import feature.

It seems that Import feature is working, I can import every field form the csv table to OSP 2.3, but at some properties when I test these on the frontend I will get the error message: "Property is not available".

I couldn't figure out what is causing this because when I check the property from the backend then all the fieldas were filled properly. At fontend some properties work correctly but others are giving an error message: "Property is not available"

Do you habe any idea how to fix this?

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11 years 6 months ago #36514 by zenoni
Replied by zenoni on topic Re: Property is not available
I also added a screenshots.

I can see properties at frontend, but when clicking it then some of them display the error message.
Attachments:

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11 years 6 months ago #36515 by Mr. Dam
Replied by Mr. Dam on topic Re: Property is not available
Hi
Please download version (just uploaded) and install it to solve the issue
Thanks
Dam

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11 years 6 months ago #36517 by zenoni
Replied by zenoni on topic Re: Property is not available
I tested. This partially solves the problem because I had to install OSP component each time again after I had made a CSV import.

If I imported a new list of properties then the problem remains.
The problem can only be overcome by installing a OSP component again. Installing a component after each import is not a good solution.

Please could you do something with it.

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11 years 6 months ago #36523 by Mr. Dam
Replied by Mr. Dam on topic Re: Property is not available
Hi,
You can import new list of properties without install OSP component again.
Thanks
Dam

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11 years 6 months ago #36543 by zenoni
Replied by zenoni on topic Re: Property is not available
The problem is still active. Please could you verify the problem by this order:

1. Install OSP component
2. Import CSV list of properties, everything is OK at this stage :)
3. Delete all properties
4. Import CSV list again, now you get a "Property is not available" error message. :(
5. This error message can only be overcome by reinstalling the OSP component again. This reinstallation somehow fixes the error.

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11 years 6 months ago #36546 by Mr. Dam
Replied by Mr. Dam on topic Re: Property is not available
Hi,
Please submit ticket and provide you site information with super admin acc, ftp account, i need you to remove all properties and send me the csv file also
I will check to find the issue in your site directly.
Thanks
Dam

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