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OS Property support center

Backend Thumbnail issues

  • PSeers
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14 years 4 weeks ago - 14 years 4 weeks ago #19400 by PSeers
Backend Thumbnail issues was created by PSeers
We are having problems with the backend thumbnail creator. I am using firefox, the client is using IE8. The Create photo manually sometimes loads right and the photo is on the left side and I can use the box to select what I want. Other times the photo loads in the center and when I select it it looks like the added screen shot. I think this is because the photo is a rather large XXXX by XXXX and not 640 by 480. Is there a way to fix this as I cannot control what size photos they will be taking for the houses??

Last edit: 14 years 4 weeks ago by PSeers. Reason: photo didn't upload

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14 years 4 weeks ago #19404 by Mr. Dam
Replied by Mr. Dam on topic Re: Backend Thumbnail issues
Hello,
You are correct, i think with your case, you need to reduce the size of the medium photo in the configuration part. In that way, this issue won't happen.
Thanks
Dam

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