Component Osproperty not install, Help please.

Hello, I just bought the "OSproperty" because I read very good reviews from users. I've been desperately looking for a good contribution to a property I'm doing for a client and decided to buy this, but I have problems.
My problem is that the component is not installed on my joomla 2.5, or the 1.5, fails. I installed all modules and plugins without problems, but the component fails!
Please ask your cooperation to solve this problem.
Thank you very much.
(Excuse my bad English, is a translation of google)
The important thing is that you understand me.
Aura Gutierrez Mendoza

Hi Aura,
Can you please send me your site information with super admin account, ftp account to my email : damdt@joomservices.com
I will help you to install the component.
Thanks
Dam

I appreciate your support on time, because I have urgent work to show my client, but I am concerned that I have to depend on you every time you install the component on another website. I need freedom of movement with the product I purchased. Since the data you send your email address.
Thank you very much.

Yes, i need to check on your site to see if is there any issue with the installation progress of OS Property or you did something wrong. After that, of course, you can install into other sites of you.
Thanks
Dam

Can you please let me know the subject of the email you sent to me.
Thanks
Dam

Hello, my subjet is:
Hello Dam, I'm Aura.

Hello, my subjet is:
Hello Dam, I'm Aura.
Thanksd

I am having the same problem can you help?

Hi,
1. You can send the information of your site (backend acc and your site link) so i can check the problem for you.
2. You can add my Skype name : thucdam84 so i can support you directly.
Thanks
Dam