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Reminder emails

  • Philip Bennett
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3 weeks 9 hours ago #178416 by Philip Bennett
Reminder emails was created by Philip Bennett
Reminder emails are not being sent. In the Plan they are set to go 30 days before expiry date, but I have discovered they are not being sent.
I think I have checked all plugins etc and not found a reason. Other types of emails are going out OK.
What am I missing?

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2 weeks 6 days ago #178425 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Reminder emails
Hi Philip

Hard to know. Could you please submit a support ticket sending us super user account of your site so that I can check it directly on your site and we can discuss further about it?

Regards,

Tuan

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