Hi Tristina
- You can setup reminders inside the plan to send email to subscribers before their subscription is being renewed. See
docs.joomdonation.com/membershippro/basic-setup/setup-reminder
for instructions
- For user cancel their membership, that depends on payment gateway. Some payment plugins allow cancelling subscription on your site, some does not. For PayPal Pro, Yes, users can cancel their subscription from user profile page on your site. If you want to disable users to cancel their subscription, go to Membership Pro -> Configuration, set Enable User Cancel Recurring Subscription config option to No
Regards,
Tuan