Extend recurring subscription

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8 hours 43 minutes ago #176775 by Nathan
Extend recurring subscription was created by Nathan
When using the batch button to extend a recurring subscription does it update the billing schedule on Stripe?

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8 hours 42 minutes ago #176776 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Extend recurring subscription
Hi Nathan

No, it just extends subscription end date of the subscription. It does not change anything in billing schedule on Stripe

Regards,

Tuan
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8 hours 29 minutes ago #176777 by Nathan
Replied by Nathan on topic Extend recurring subscription
Thanks, is it possible to implement this in the future (or at least have a warning when you try to extend such subscriptions?)

Stripe docs say there are several ways to do this:
- Add a free trial period: You can update the subscription to add a free trial period, which will extend the subscription without charging the customer.
- Apply a 100% coupon: Create a coupon with 100% discount and apply it to the subscription for one billing cycle.
- Adjust the billing cycle: Change the billing cycle anchor to extend the current billing period by one month.

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8 hours 8 minutes ago #176778 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Extend recurring subscription
Hi Nathan

The problem here is that we not only support Stripe but also other payment gateways. So I will need to see if the behavior can be implemented, if Yes, we will try to support it

Regards,

Tuan
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8 hours 6 minutes ago #176779 by Nathan
Replied by Nathan on topic Extend recurring subscription
Thank you, appreciate it. Would be nice to have a warning pop up if you try to extend a recurring payment method that you have to manually extend it in the provider.

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