[Bug] Incorrect payment method in the My Subscriptions tab

  • reilldesign
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2 weeks 5 days ago #173824 by reilldesign
The Update Credit Card button is always displayed by default, even if the payment method is not a credit card. This is very user-unfriendly and confusing. This button should only be displayed if the payment method is a credit card.

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2 weeks 4 days ago #173831 by Tuan Pham Ngoc
What payment plugin you are using for that subscription? And what's the actual payment method uses for that subscription?

Tuan

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  • reilldesign
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2 weeks 3 days ago #173845 by reilldesign
We use the Stripe payment plugin. The SEPA payment method was used for this subscription. We offer alternative payment methods such as credit card and PayPal.

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2 weeks 3 days ago #173847 by Tuan Pham Ngoc
Hmm

When you are using Stripe Checkout, the system does not know exactly what payment method you are using for the subscription as Stripe offers different payment method

In this case, maybe we can update code to not display that update credit card option there? If so, you can submit a support ticket and we can implement this modification for you

Regards,

Tuan

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2 weeks 3 days ago #173850 by reilldesign
Thanks for the quick info. So this problem also affects PayPal payments, as different payment methods are possible here too. This means that this function is not possible at all. I simply set the CSS class of the button to display:none.

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2 weeks 3 days ago #173851 by Tuan Pham Ngoc
I don't think PayPal payment method has that Update Credit Card button. But Yes, you can use css to hide the button, it works

Tuan

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