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Enable Renewal on Recurring Subscription
- Nathan
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14 hours 14 minutes ago #173552
by Nathan
Enable Renewal on Recurring Subscription was created by Nathan
Hello,
Should I have the option "Enable Renewal" on for plans that have "Recurring Subscription" on? If I disable it will the plan still renew automatically?
Thanks
Should I have the option "Enable Renewal" on for plans that have "Recurring Subscription" on? If I disable it will the plan still renew automatically?
Thanks
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- Tuan Pham Ngoc
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13 hours 45 minutes ago #173553
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Enable Renewal on Recurring Subscription
Hi Nathan
You should keep Enable Renewal set to Yes, even for recurring plan. If you set it to No, subscription will still continue being renewed automatically
However, with that set to No, if the subscription was cancelled for some reasons (admin or user cancel it for example), users cannot re-subscribe for that same plan. So better, set it to Yes
Regards,
Tuan
You should keep Enable Renewal set to Yes, even for recurring plan. If you set it to No, subscription will still continue being renewed automatically
However, with that set to No, if the subscription was cancelled for some reasons (admin or user cancel it for example), users cannot re-subscribe for that same plan. So better, set it to Yes
Regards,
Tuan
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