Enable Renewal on Recurring Subscription

  • Nathan
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14 hours 14 minutes ago #173552 by Nathan
Hello,

Should I have the option "Enable Renewal" on for plans that have "Recurring Subscription" on? If I disable it will the plan still renew automatically?

Thanks

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13 hours 45 minutes ago #173553 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Enable Renewal on Recurring Subscription
Hi Nathan

You should keep Enable Renewal set to Yes, even for recurring plan. If you set it to No, subscription will still continue being renewed automatically

However, with that set to No, if the subscription was cancelled for some reasons (admin or user cancel it for example), users cannot re-subscribe for that same plan. So better, set it to Yes

Regards,

Tuan

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