Mollie sandbox error message

  • Jennifer Howe
  • Topic Author
  • Offline
  • New Member
  • New Member
More
1 month 3 days ago #171038 by Jennifer Howe
Mollie sandbox error message was created by Jennifer Howe
Hi,
I am testing the Mollie payment plugin for memebrship pro.
The payment is successful, it activates the users subscription, sends an email and sends an invoice showing the payement has been Paid. But the message on the redirect page is saying:Subscription FailureYour payment for the subscription failed. Please review the reason below and try againReason Payment failed or was cancelled

I'm not sure how to solve this issue.
Jenny
Attachments:

Please Log in or Create an account to join the conversation.

More
1 month 3 days ago #171039 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Mollie sandbox error message
Hi Jenny

This issue happens with Mollie payment system. In Sandbox mode, it does not send payment notification immediately, there are some delay and it causes the issue

In Live Mode, this issue won't happen. So during your test, just make sure payment is processed properly and you will be fine

Tuan

Please Log in or Create an account to join the conversation.

  • Jennifer Howe
  • Topic Author
  • Offline
  • New Member
  • New Member
More
1 month 3 days ago #171040 by Jennifer Howe
Replied by Jennifer Howe on topic Mollie sandbox error message
Phew, thank you

Please Log in or Create an account to join the conversation.

More
1 month 3 days ago #171041 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Mollie sandbox error message
Just for more information, the issue with sandbox system only happens recently. It used to be working well before, not sure what was the changed behind, but it is not under our control. Luckily, only sandbox has this issue, so not really a big issue

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc