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Changing number of group members in a recurring subscription
- Nathan
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8 months 2 days ago - 8 months 2 days ago #166273
by Nathan
Changing number of group members in a recurring subscription was created by Nathan
When you create an auto renewal group plan with a custom field for the number of members is it possible for the group admin to add/remove members?
Two examples:
Example A)
Group admin buys a plan for 10 members. At some point before renewal they want to "upgrade" to 15 members. Is this possible? Will prorated pricing be an option?
Example B )
Group admin buys a plan for 10 members. At some point before renewal they want to "downgrade" to 5 members. Obviously it wont be possible to refund them if they have already paid but can their renewal be for just 5 members?
Thank you
Two examples:
Example A)
Group admin buys a plan for 10 members. At some point before renewal they want to "upgrade" to 15 members. Is this possible? Will prorated pricing be an option?
Example B )
Group admin buys a plan for 10 members. At some point before renewal they want to "downgrade" to 5 members. Obviously it wont be possible to refund them if they have already paid but can their renewal be for just 5 members?
Thank you
Last edit: 8 months 2 days ago by Nathan.
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- Tuan Pham Ngoc
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8 months 2 days ago #166275
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Changing number of group members in a recurring subscription
Hi Nathan
No, it is not possible. In this case, I guess you will have to cancel the subscription and they can subscribe again
Tuan
No, it is not possible. In this case, I guess you will have to cancel the subscription and they can subscribe again
Tuan
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7 months 4 weeks ago #166336
by Nathan
Replied by Nathan on topic Changing number of group members in a recurring subscription
Thanks Tuan.
What if I set up two identical plans both with with a custom field for the number of members and set them both to be upgrade options for each other? I could test it but does membership pro allow for such a thing?
What if I set up two identical plans both with with a custom field for the number of members and set them both to be upgrade options for each other? I could test it but does membership pro allow for such a thing?
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- Tuan Pham Ngoc
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7 months 4 weeks ago #166340
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Changing number of group members in a recurring subscription
Hi Nathan
There are nothing prevents you from setup two identical plans like that (just please make sure each plan has it's unique Alias)
Please try to setup and let me know if it works
Regards,
Tuan
There are nothing prevents you from setup two identical plans like that (just please make sure each plan has it's unique Alias)
Please try to setup and let me know if it works
Regards,
Tuan
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