0 The subscription record is invalid (or it's a paid subscription)

Hi Tuan

Some members are receiving the following error when clicking the 'Process Payment' button after following the 'Pay Now' button on the Payment Request email.
Can you help please?

Best regards
Trevor

J 3.10.12
Membership Pro 3.5.0
PHP 8.1.270

The subscription record is invalid (or it's a paid subscription)

Call stack
#  Function   Location
1  ()   JROOT/components/com_osmembership/model/payment.php:84
2  OSMembershipModelPayment->processSubscriptionPayment()   JROOT/components/com_osmembership/controller/payment.php:55
3  OSMembershipControllerPayment->process()   JROOT/administrator/components/com_osmembership/libraries/mpf/controller/controller.php:280
4  MPFController->execute()   JROOT/components/com_osmembership/osmembership.php:43
5  require_once()   JROOT/libraries/src/Component/ComponentHelper.php:402
6  Joomla\CMS\Component\ComponentHelper::executeComponent()   JROOT/libraries/src/Component/ComponentHelper.php:377
7  Joomla\CMS\Component\ComponentHelper::renderComponent()   JROOT/libraries/src/Application/SiteApplication.php:194
8  Joomla\CMS\Application\SiteApplication->dispatch()   JROOT/libraries/src/Application/SiteApplication.php:233
9  Joomla\CMS\Application\SiteApplication->doExecute()   JROOT/libraries/src/Application/CMSApplication.php:225
10  Joomla\CMS\Application\CMSApplication->execute()   JROOT/index.php:49

For this, we will have to check it directly on your site. Could you please submit a support ticket sending us super user account of your site and link to the page which I can see that error so that I can check it?

Tuan