Unsubscription error

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11 months 6 days ago #163883 by Vyacheslav
Unsubscription error was created by Vyacheslav
Today for the first time I encountered the fact that it is impossible to cancel a subscription. Security header is not valid
Here's what's happening in the screenshot.   
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    11 months 6 days ago #163885 by Tuan Pham Ngoc
    Replied by Tuan Pham Ngoc on topic Unsubscription error
    The error message is returned by payment gateway (PayPal in this case, I guess). Base on the error messages, I guess it happens because the parameter you entered in membershipprodoc.joomservices.com/basic-...al#advanced-settings is not correct. Please check and enter correct value, then try again

    Tuan

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    11 months 6 days ago #163886 by Vyacheslav
    Replied by Vyacheslav on topic Unsubscription error
    Where should I go to fix this?

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    11 months 6 days ago #163887 by Vyacheslav
    Replied by Vyacheslav on topic Unsubscription error
    That is, I want to say that it worked all year and today it stopped, what could have happened?

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    11 months 6 days ago #163889 by Tuan Pham Ngoc
    Replied by Tuan Pham Ngoc on topic Unsubscription error
    Could be something from PayPal side. There is no change to the code. I would suggest you to check, get the parameters and update it to the payment plugin, then test it again

    Regards,

    Tuan

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    11 months 6 days ago #163890 by Vyacheslav
    Replied by Vyacheslav on topic Unsubscription error
    Looks like you're right as always, it worked.
    Thanks Tuan

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    11 months 6 days ago #163892 by Vyacheslav
    Replied by Vyacheslav on topic Unsubscription error
    Tuan, it's not working.
    I switched to a PayPal test account and everything worked for me, for the Violin subscription, apparently there was a cancellation.
    But then I set up Life in the same way and tried to cancel the subscription. The subscription apparently was not tokenized. PayPal data is correct. What else could it be?  
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    11 months 5 days ago #163893 by Vyacheslav
    Replied by Vyacheslav on topic Unsubscription error
    Tuan, I still don't understand anything.
    I once again reviewed everything I could, deleted the old Pay Pal signature and created a new one.
    I do not understand what is going on.

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    11 months 4 days ago #163914 by Tuan Pham Ngoc
    Replied by Tuan Pham Ngoc on topic Unsubscription error
    For this, you will need to contact PayPal and ask them about it. Maybe something with permission ?

    Tuan

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