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Subscription renewal emails
- Peter Bibb
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1 year 2 weeks ago #160800
by Peter Bibb
Subscription renewal emails was created by Peter Bibb
How do I stop subscription renewal emails going out to subscribers?
Many thanks
Peter
Many thanks
Peter
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- Tuan Pham Ngoc
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1 year 2 weeks ago #160801
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription renewal emails
Hi Peter
Exactly what's the email you are talking about ? Is it the reminder email sends to subscribers to ask them to renew their subscription ?
Or it is the email which is sent to subscribers when they renew their subscription ?
Anyway, to disable any emails, go to Membership Pro -> Emails & Messages, find the subject of that email and empty it. Then the email won't be sent anymore
Regards,
Tuan
Exactly what's the email you are talking about ? Is it the reminder email sends to subscribers to ask them to renew their subscription ?
Or it is the email which is sent to subscribers when they renew their subscription ?
Anyway, to disable any emails, go to Membership Pro -> Emails & Messages, find the subject of that email and empty it. Then the email won't be sent anymore
Regards,
Tuan
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- Peter Bibb
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1 year 2 weeks ago #160824
by Peter Bibb
Replied by Peter Bibb on topic Subscription renewal emails
Many thanks for the very quick response, as usual!
Peter
Peter
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- Tuan Pham Ngoc
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1 year 2 weeks ago #160832
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription renewal emails
You're welcome. Please continue using the extension. If you have questions or need help, please don't hesitate to ask us
Regards,
Tuan
Regards,
Tuan
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- Bill
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6 months 1 week ago #165720
by Bill
Replied by Bill on topic Subscription renewal emails
Hi Tuan,
Is there a way to prevent renewal subscription emails from being sent to one particular subscriber, without changing their status?
Regards,
Bill
Is there a way to prevent renewal subscription emails from being sent to one particular subscriber, without changing their status?
Regards,
Bill
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- Tuan Pham Ngoc
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6 months 1 week ago #165741
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription renewal emails
Hi Bill
Go to Membership Pro -> Subscriptions, check on the checkbox next to the subscription record , then press on Disable Reminders button in the toolbar to disable reminder for that subscription
Regards,
Tuan
Go to Membership Pro -> Subscriptions, check on the checkbox next to the subscription record , then press on Disable Reminders button in the toolbar to disable reminder for that subscription
Regards,
Tuan
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- Bill
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- Posts: 93
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6 months 1 week ago #165762
by Bill
Replied by Bill on topic Subscription renewal emails
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- Tuan Pham Ngoc
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6 months 1 week ago #165763
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription renewal emails
Yes, that's why you need support
Tuan
Tuan
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