Subscription renewal emails

  • Peter Bibb
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1 year 3 months ago #160800 by Peter Bibb
Subscription renewal emails was created by Peter Bibb
How do I stop subscription renewal emails going out to subscribers?

Many thanks

Peter

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1 year 3 months ago #160801 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription renewal emails
Hi Peter

Exactly what's the email you are talking about ? Is it the reminder email sends to subscribers to ask them to renew their subscription ?

Or it is the email which is sent to subscribers when they renew their subscription ?

Anyway, to disable any emails, go to Membership Pro -> Emails & Messages, find the subject of that email and empty it. Then the email won't be sent anymore

Regards,

Tuan

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  • Peter Bibb
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1 year 3 months ago #160824 by Peter Bibb
Replied by Peter Bibb on topic Subscription renewal emails
Many thanks for the very quick response, as usual!

Peter

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1 year 3 months ago #160832 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription renewal emails
You're welcome. Please continue using the extension. If you have questions or need help, please don't hesitate to ask us

Regards,

Tuan

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8 months 3 weeks ago #165720 by Bill
Replied by Bill on topic Subscription renewal emails
Hi Tuan,

Is there a way to prevent renewal subscription emails from being sent to one particular subscriber, without changing their status?

Regards,

Bill

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8 months 3 weeks ago #165741 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription renewal emails
Hi Bill

Go to Membership Pro -> Subscriptions, check on the checkbox next to the subscription record , then press on Disable Reminders button in the toolbar to disable reminder for that subscription

Regards,

Tuan

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8 months 3 weeks ago #165762 by Bill
Replied by Bill on topic Subscription renewal emails
Thanks Tuan. It's easy once you know how  .

Regards,

Bill

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8 months 3 weeks ago #165763 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription renewal emails
Yes, that's why you need support :)

Tuan

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