How to use the Export templates

Peter Bibb
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1 year 4 months ago #159783 by Peter Bibb

How to use the Export templates was created by Peter Bibb

Hi chaps,

I have created an export template but I can't see how to create an export using these templates. I have searched the app and the documentation!

Thanks

Peter

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Tuan Pham Ngoc
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1 year 4 months ago #159784 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic How to use the Export templates

Hi Peter

If you have more than one export templates, when you try to export subscriptions, the system will display a popup to allow you to choose the export template you want to use.

After that, the data will be exported using the template

Regards,

Tuan

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Peter Bibb
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1 year 4 months ago #159786 by Peter Bibb

Replied by Peter Bibb on topic How to use the Export templates

sorry, this isn't working. I always get just the default export format. I have two set up and the popup doesn't show.

Thanks

Peter

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Tuan Pham Ngoc
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1 year 4 months ago #159787 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic How to use the Export templates

That's strange. You can submit a support ticket sending me super admin account of your site. I will check it directly on your site for you

Regards,

Tuan

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Alison
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1 year 1 month ago - 1 year 1 month ago #162118 by Alison

Replied by Alison on topic How to use the Export templates

This is not working for us either
It also does not seem to show all the custom fields in the drop down list.

Last edit: 1 year 1 month ago by Alison.

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Tuan Pham Ngoc
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1 year 1 month ago #162120 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic How to use the Export templates

Hi Alison

Usually, it could cause by some kind of conflict. So if it is not working, please submit a support ticket so that we can check it

Tuan

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Alison
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1 year 1 month ago #162143 by Alison

Replied by Alison on topic How to use the Export templates

For anyone searching on this topic for a solution...

I was trying to do the export from the 'Subscriptions' tab > export - THIS WILL NOT WORK WITH TEMPLATES