After J4 upgrade, Membership Pro configuration is lost

Hi Tuan,

When a user is trying to set up group members they get this error message:  You don't have permission to manage group membership

What permissions should I change?

Thanks

Hello Peter

User need to subscribe for a plan which has group membership enabled to be able to manage group members

So you should check to see if that user has an active subscription of group membership plan or not

Tuan

The user is subscribed to a plan entitled Family (2 adults and 2 Children). This plan runs to 31-03-2024.
The plan is published an has Number Members Type = Fixed Number and Max Number of Group Members = 8. (ID number 6)
The Membership Pro - Group Membership Plugin is published, with 7,8, and 12 excluded.
Strangely I can add a person to the group from the back end (as Super User) but the plan owner himself cannot add people to his group through the front end.

Any ideas?

Thanks

Peter

Hi Peter

For this, I would have to check it directly on your site. Please submit a support ticket sending us:

1. Super admin account of the site

2. That group admin user account

3. Link to the group membership management page

I will check to see what's wrong and guide you to correct it

Tuan

Issue solved, it was a caching issue after the upgrade.

OK, great. Happy to hear that and thanks for the update, Peter !

Tuan