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Administrator changing member plan Membership Pro
- channing meyer
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1 year 7 months ago #157931
by channing meyer
Administrator changing member plan Membership Pro was created by channing meyer
Hello OSFolk:
We are changing our plans in MP. Before I make a mistake, is it possible for the site administrator to change/migrate a member to the new plan without disrupting the payment and the payment schedule? If so, what is the best way please?
Thank you.
Channing
We are changing our plans in MP. Before I make a mistake, is it possible for the site administrator to change/migrate a member to the new plan without disrupting the payment and the payment schedule? If so, what is the best way please?
Thank you.
Channing
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- Tuan Pham Ngoc
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1 year 7 months ago #157936
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Administrator changing member plan Membership Pro
Hi Channing
Exactly how you will change your plans ? Please let me know so that I can understand your request and answer your question
If it is recurring plan, I'm afraid of it is not possible to make this change because the payment amount and schedule will still use the settings from old plan for existing subscribers.
Regards,
Tuan
Exactly how you will change your plans ? Please let me know so that I can understand your request and answer your question
If it is recurring plan, I'm afraid of it is not possible to make this change because the payment amount and schedule will still use the settings from old plan for existing subscribers.
Regards,
Tuan
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- channing meyer
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1 year 7 months ago #158134
by channing meyer
Replied by channing meyer on topic Administrator changing member plan Membership Pro
Thank you Tuan.
The idea was to simply go into a subscriber, and change their plan hoping it would then would update to the new plan, not necessarily do any prorating.
Channing
The idea was to simply go into a subscriber, and change their plan hoping it would then would update to the new plan, not necessarily do any prorating.
Channing
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- Tuan Pham Ngoc
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1 year 7 months ago #158138
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Administrator changing member plan Membership Pro
Hi Channing
Is the original plan and new plan is one time or recurring subscription plan? If it is recurring subscription plan, I'm afraid of it is not possible to change because the recurring payment has been registered with payment gateway when user signed up for the original plan. It is not possible to update it when they are being moved to new plan
Tuan
Is the original plan and new plan is one time or recurring subscription plan? If it is recurring subscription plan, I'm afraid of it is not possible to change because the recurring payment has been registered with payment gateway when user signed up for the original plan. It is not possible to update it when they are being moved to new plan
Tuan
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