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Refund not working

  • Randy Schultz
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1 year 2 months ago - 1 year 2 months ago #156267 by Randy Schultz
Refund not working was created by Randy Schultz
We are using the stripe payment plugin, And when we where using the testing keys everything was working fine. Now that we are testing with live keys we are running into an issue with the refund portion. We are getting an error see screen shot below. Does anyone know how to fix this issue?
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Last edit: 1 year 2 months ago by Randy Schultz.

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1 year 2 months ago #156282 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Refund not working
Hi Randy

Could be because the payment was made to the test Stripe account, so it does not exist for your Live Stripe account and that's the reason causing that error

Regards,

Tuan

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