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- intouchweb
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2 hours 39 minutes ago #179842
by intouchweb
Acymailing Filter Membership Pro issue was created by intouchweb
Hey Tuan,
One of our sites went down with an HTTP 500 / fatal PHP error after recent updates. The error was:
The file involved was:
According to my trusty AI assistant, this appears to have been caused by 'the AcyMailing Membership Pro integration using an older function declaration that is no longer compatible with the current AcyMailing core/PHP environment.'I disabled the Membership Pro integration within AcyMailing, and the site immediately returned to normal.So the issue appears to be an incompatibility between the Membership Pro AcyMailing integration and the newer AcyMailing version, rather than a general PHP configuration problem.The AcyMailing Membership Pro plugin involved is AcyMailing filter: Membership Pro v1.0.5, dated 1 April 2015.
Disabling this plugin resolved the fatal error immediately.Is there an update available to this plugin?
I am using AcyMailing Enterprise 11.1.1 and Joomla 5.4.9
Mark
One of our sites went down with an HTTP 500 / fatal PHP error after recent updates. The error was:
Code:
Declaration of MembershipProAutomationConditions::onAcymDeclareConditions(&$conditions) must be compatible with AcyMailing\Core\AcymPlugin::onAcymDeclareConditions(array &$conditions): void
Code:
/administrator/components/com_acy/dynamics/membershippro/MembershipProAutomationConditions.php
Disabling this plugin resolved the fatal error immediately.Is there an update available to this plugin?
I am using AcyMailing Enterprise 11.1.1 and Joomla 5.4.9
Mark
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- Tuan Pham Ngoc
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2 hours 36 minutes ago #179843
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Acymailing Filter Membership Pro issue
Hi Mark
If you look at the file path administrator/components/com_acy/dynamics/membershippro/MembershipProAutomationConditions.php , it is the code from ACYMailing, not Membership Pro, so you need to contact ACYMailing support and ask them fix it for you
But if you worry that they are not available during this weekend, submit support ticket sending me super user account so that I can do the modification to fix it on your site while waiting for their official fix
Regards,
Tuan
If you look at the file path administrator/components/com_acy/dynamics/membershippro/MembershipProAutomationConditions.php , it is the code from ACYMailing, not Membership Pro, so you need to contact ACYMailing support and ask them fix it for you
But if you worry that they are not available during this weekend, submit support ticket sending me super user account so that I can do the modification to fix it on your site while waiting for their official fix
Regards,
Tuan
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- intouchweb
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2 hours ago #179848
by intouchweb
Replied by intouchweb on topic Acymailing Filter Membership Pro issue
Thanks Tuan
I’ve disabled the AcyMailing Membership Pro integration for the moment and the site is now operating normally. As it isn’t urgently required, I’ll lodge a ticket with AcyMailing and wait for their official fix rather than modifying the code at this stage. Thanks for identifying where the code originates.
Mark
I’ve disabled the AcyMailing Membership Pro integration for the moment and the site is now operating normally. As it isn’t urgently required, I’ll lodge a ticket with AcyMailing and wait for their official fix rather than modifying the code at this stage. Thanks for identifying where the code originates.
Mark
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- Tuan Pham Ngoc
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1 hour 59 minutes ago #179849
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Acymailing Filter Membership Pro issue
OK Mark. You are not the first person got this issue. I hope they will have it fixed soon
Regards,
Tuan
Regards,
Tuan
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