Hi Tuan,
I have some custom fields that are applicable to all plans except one. The fields are set to be shown and editable on the user profile. But they are not being displayed on the user profile edit screen for a member with an active subscription of a different plan to the one specified.
If I remove the restriction on the custom field so that it applies to all plans then it is displayed and editable. It looks like setting a field to apply to all plans except those specified is resulting in the field not be displayed on the user profile for a member of any plan. Are you able to confirm / fix that?
Thanks,
Roger