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User activation verification error

  • Peter Andrews
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3 weeks 3 days ago #178617 by Peter Andrews
User activation verification error was created by Peter Andrews
Hi Tuan,
New subscribers get the following error when they click on the link in the verification email - The server returned a "500 - Whoops, looks like something went wrong." 
Pete.

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3 weeks 3 days ago #178619 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic User activation verification error
Hi Pete

The activation is handled by Joomla core, not Membership Pro, so there is something wrong on your site here. You can go to System -> Global Configuration, set Debug System config option to Yes

Then access to the link again and send me screenshot of the error page. Maybe there is some useful information about the error displayed there and we will know more about it

Regards,

Tuan

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  • Peter Andrews
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3 weeks 2 days ago #178627 by Peter Andrews
Replied by Peter Andrews on topic User activation verification error
Hi Tuan,
Thanks for your reply.
All sorted now, it was the template causing the problem. I created a new template using Template Toaster and it's working fine!
Many thanks,
Pete.

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3 weeks 2 days ago #178629 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic User activation verification error
Great. Happy to hear that. Please continue using the extension. If you have questions or need help, please don't hesitate to ask us

Regards,

Tuan

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