Admin created subscription has no dates

  • Seán Ó Séaghdha
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7 hours 22 minutes ago #176780 by Seán Ó Séaghdha
Admin created subscription has no dates was created by Seán Ó Séaghdha
This is an issue I run into regularly because we have some members who will just do a bank transfer (& maybe send us an e-mail) and expect us to add it to the website ourselves.
When I create a subscription for an existing user/subscriber, the dates are all blank and I have to look them up and input them manually. Shouldn’t these be set from the Plan like they are when the user adds a subscription? It’s very tedious doing this all the time and could lead to errors.

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7 hours 21 minutes ago #176781 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Admin created subscription has no dates
Hi Seán

If the dates are lank, it should be calculated automatically by the system when the subscription record is saved

Tuan

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