Stripe compliance issue – Iran & Cuba references / alternative payment methods

  • jan44
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12 hours 4 minutes ago #176726 by jan44
Hello,

I’m currently facing a compliance issue with Stripe and need advice from the community.

Stripe has flagged my site because there are references to Iran and Cuba on one of my pricing / signup pages. They are asking me to either:

Remove any references to those countries
or
Demonstrate that users from those countries can only pay using a payment processor other than Stripe

My questions are:

Is it possible to Disable Stripe payments for specific countries (e.g. Iran, Cuba)?
Automatically route users from those countries to another payment gateway (for example PayPal or manual payment)?

Has anyone successfully solved a Stripe review by configuring country-based payment rules?
Are there recommended plugins or setups to manage multiple payment gateways by country?
Any concrete setup examples or best practices would be very helpful.

Thank you in advance for your help.

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11 hours 51 minutes ago #176727 by Tuan Pham Ngoc
We do not have a way to disable certain payment method for some countries. In your case, do you really have customers from those countries? If not, go to Membership Pro , Setup -> Countries, disable these countries will be the easiest option

Tuan

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  • jan44
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11 hours 38 minutes ago #176729 by jan44
Done as temporary fix,
hope we'll be able to exlude countries from paiyment plugins in future to have full control on this :)

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