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User Group Settings
- Odile MANDAGARAN
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14 hours 3 minutes ago - 13 hours 24 minutes ago #175776
by Odile MANDAGARAN
User Group Settings was created by Odile MANDAGARAN
Hello,
I'm having a problem with Membership Pro (version 4.4.0) on Joomla 5.3.3.
The "User Group Settings" tab doesn't appear in my plan configuration, which prevents me from automatically adding a user to a Joomla group after activating a paid subscription.
In Extensions → Plugins, I don't see the plugin that's usually included in full installations:
OSMembership – Joomla User Integration
or
OS Membership - Joomla User Plugin
Here's a list of the plugins I currently have (screenshot attached):
User – Membership Pro
Membership Pro – User Profile
Membership Pro – Delete User Account
Membership Pro – User Files
Membership Pro – User's Coupons
… but not the Joomla group integration plugin.
Can you confirm:
If the Joomla group integration plugin should indeed be part of the 4.4.0 package?
If so, how do I get the complete package containing this plugin?
If the plugin isn't included in this edition, how do I enable the feature that automatically assigns a user to a Joomla group after subscription?
Thank you in advance for your help.
I'm having a problem with Membership Pro (version 4.4.0) on Joomla 5.3.3.
The "User Group Settings" tab doesn't appear in my plan configuration, which prevents me from automatically adding a user to a Joomla group after activating a paid subscription.
In Extensions → Plugins, I don't see the plugin that's usually included in full installations:
OSMembership – Joomla User Integration
or
OS Membership - Joomla User Plugin
Here's a list of the plugins I currently have (screenshot attached):
User – Membership Pro
Membership Pro – User Profile
Membership Pro – Delete User Account
Membership Pro – User Files
Membership Pro – User's Coupons
… but not the Joomla group integration plugin.
Can you confirm:
If the Joomla group integration plugin should indeed be part of the 4.4.0 package?
If so, how do I get the complete package containing this plugin?
If the plugin isn't included in this edition, how do I enable the feature that automatically assigns a user to a Joomla group after subscription?
Thank you in advance for your help.
Last edit: 13 hours 24 minutes ago by Odile MANDAGARAN. Reason: Find Solution
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- Tuan Pham Ngoc
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- Administrator
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5 hours 39 minutes ago #175781
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic User Group Settings
Hello
Yes. I can confirm that the plugin is included in the package. I do not know why it is not available on your site. You can submit a support ticket sending us super user account of your site and we will be happy to do a quick check
Regards,
Tuan
Yes. I can confirm that the plugin is included in the package. I do not know why it is not available on your site. You can submit a support ticket sending us super user account of your site and we will be happy to do a quick check
Regards,
Tuan
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