How do I set expiry for all existing/new subscribers to a certain date

  • Timmy Ambali
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1 month 4 days ago #173620 by Timmy Ambali
Hi Tuan,
I have three subscription plans running smoothly. However, the business model changed, and we have decided that all subscriptions must end at the same time, regardless of when the subscription starts.
I have now set the configuration for each plan to a Fixed Expiration Date, but I discovered all previous subscriptions' start/end dates are still not uniform, as I would want currently.
I tried the Batch process action and the only available option is to extend their expiry by certain duration.
How can I reset both pending/new subscriptions to be on a uniform date of expiry going forward, I know I can do this one after the other for each subscription but that would be time consuming.
Thanks for your expected response.

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1 month 4 days ago #173625 by Tuan Pham Ngoc
Currently, we do not have that option available. But we can help writing and running a SQL command to update the change. Please submit a support ticket sending us super user account of your site, tell us ID of the plans you want to change the date and what should be the date

I will then help making the change for you. Before we make the change, please make a backup of your site database (or at least #__osmembership_subscribers table, just in case I mis-understand your request)

Regards,

Tuan

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